Community Manager VA

Job Summary:
Grow with us as an organized and proactive Membership Operations Coordinator supporting the owner of an established women’s training program. You’ll keep member activity on track, reconnect with members who have gone quiet, draft the weekly newsletter and group emails, and help the owner stay ahead of schedules and deadlines. You’d be a great addition if you’re a strong writer who takes initiative and keeps everything running smoothly behind the scenes.

Key Responsibilities:

• Keep an eye on member activity and check-ins in Everfit
• Send follow-up emails to members who haven’t checked in
• Coordinate member moves between quarterly programs
• Keep member records accurate and current in Kajabi and Everfit
• Draft the weekly newsletter for the owner to approve
• Write and send group emails to members
• Monitor email conversations with the member community
• Remind the owner about schedules, deadlines, and upcoming tasks
• Highlight member trends and issues the owner should be aware of
• Run simple tracking systems that keep the membership organized

Mandatory Skills:

• Excellent written English with a warm, professional tone
• Experience with email-based communication and member or client follow-up
• Proficiency with Kajabi or similar membership and website platforms
• Ability to learn and use Everfit or similar fitness and coaching apps
• Strong organizational and time management skills
• Self-guided, attentive, and dependable
• Strong communication skills

Preferred Skills:

• Experience in membership, community, or customer success roles
• Experience writing newsletters or email campaigns
• Familiarity with email marketing tools
• Background or interest in fitness, wellness, or women’s health programs
• Experience supporting a business owner or coach as a virtual assistant
• Capable of keeping several projects on schedule at once

Why Join Us:
This is a chance to play a central role in a supportive, women-focused community and shape how members experience the program. You’ll work closely with the owner and have room to take on more as the program grows. If you enjoy building relationships through thoughtful communication, you’ll feel right at home.