COMMUNITY MOBILITY PROGRAMS ANALYST

Community Mobility Programs Analyst

Department: Planning & Compliance

Reports To: Manager of Community Mobility Programs

Status: Full-Time

General Summary

The Community Mobility Programs Analyst provides operational, analytical, and compliance support for the Community Partnership Program (CPP) under the direction of the Manager of Community Mobility Programs. The role combines responsibilities for contract administration, subrecipient documentation management, and vehicle maintenance compliance tracking, ensuring that partner communities meet required federal, state, and agency standards. The Analyst supports contract workflow routing, documentation accuracy, maintenance record tracking, provider communication, and preparation for oversight activities.

Essential Duties & Responsibilities

• Receive, review, and verify completeness of contract documents submitted by CPP providers.
• Route contract packages through SMART’s internal workflow, coordinating with Legal, Finance, Executive Leadership, and other departments to ensure timely execution.
• Maintain centralized digital and physical contract files per record‑keeping standards.
• Assist in preparing documentation for internal reviews, state audits, and federal oversight requirements.
• Coordinate with partner communities to ensure timely submission of maintenance logs and supporting documentation and quarterly reports
• Conduct periodic desk reviews and audits of maintenance records; support onsite visits with the Manager.
• Maintain updated fleet inventory and related asset information.
• Collaborate with SMART Maintenance, Safety, and Compliance teams to identify and resolve maintenance deficiencies.
• Monitor adherence to FTA and MDOT maintenance standards for subrecipients.
• Provide technical assistance to CPP providers regarding contract requirements and documentation standards.
• Assist in developing training materials, guidance documents, and templates to support provider compliance and onboarding.
• Maintain documentation required for regulatory reviews and contribute to corrective action follow‑up.
• Support tracking of all agreements, program participation files, and contract workflow statuses.
• Perform related duties as assigned to support contract oversight, vehicle maintenance compliance, program performance, and subrecipient monitoring.

Knowledge, Skills & Abilities

• Knowledge of public‑sector procurement, contracting processes, and regulatory standards.
• Understanding of preventive maintenance practices, vehicle safety standards, and transit‑related compliance requirements.
• Ability to analyze technical documents, maintenance logs, and contract data.
• Strong organizational skills with the ability to manage multiple timelines and documentation streams.
• Effective written and verbal communication skills for collaborating with partner agencies and internal departments.
• Proficiency with spreadsheets, databases, contract management tools, or asset‑management software.
• Strong customer service and interpersonal skills when working with community partners.

Education & Experience Requirements

Associate’s degree required in business or public administration, automotive technology, transportation management, or a related field; Bachelor’s degree preferred. Minimum of two (2) years of experience in contract administration, fleet/maintenance coordination, public transit operations, or related public‑sector administrative work.

SMART is an Equal Opportunity Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation / Age

THE AUTHORITY RESERVES THE RIGHT TO REVISE OR CHANGE THIS JOB DESCRIPTION AT ANY TIME.