Community Operations Executive

Role Overview:
We are looking for a proactive and organized Community Executive – Operations & Member Management to manage day-to-day communication, community records, member coordination, and operational activities. The ideal candidate should have excellent English communication, strong administrative skills, and the ability to handle multiple responsibilities independently.

• Respond to community-related queries through WhatsApp and email professionally and promptly.
• Create and manage forms, records, and documentation for community activities.
• Maintain records of community events, activities, and individual member information.
• Handle internal management and coordination for individual community members.
• Create or plan content for videos and graphics.
• Review and approve graphics and video content according to requirements.
• Coordinate and manage payments and payment-related records.
• Evaluate and approve video and content based on creativity, professional standards, audience relevance, research, and current trends.
• Provide accurate WIC-related advice and guidance to community members.
• Coordinate with internal teams to ensure smooth execution of community activities.
• Follow up on pending tasks, requests, payments, and member-related matters.
• Maintain organized records and ensure timely completion of operational tasks.

Requirements:

• Excellent English communication skills, both written and verbal.
• Strong administrative and organizational skills.
• Comfortable handling WhatsApp, email, forms, spreadsheets, and digital records.
• Ability to communicate professionally with community members and internal teams.
• Strong follow-up, problem-solving, and multitasking abilities.
• Responsible, proactive, and comfortable taking ownership of tasks.
• Previous experience in community management, administration, or operations is preferred.

Pay: Rs40,000.00 - Rs60,000.00 per month

Application Question(s):

• How many years of professional experience do you have in administration, community management, customer support, operations, or a similar role?
• Rate your English communication skills from 1–10.

(Written and verbal)

• Which tools are you confident using ( For Role )?
• Have you previously maintained records for events, members, payments, attendance, or other community/organizational activities?

If yes, briefly explain.

• This role involves handling multiple responsibilities simultaneously. How do you prioritize tasks when several urgent requests come in at the same time?

Work Location: Remote