Community Outreach Coordinator

Evergreen Youth & Family Services is a community-based organization committed to strengthening youth, preserving families, and building relationships throughout Northern Minnesota. Through shelter, housing, outreach, and supportive services, we help youth, young adults, and families navigate challenges, build stability, and achieve their goals.

We are seeking a passionate and motivated Community Outreach Coordinator to join our team and make a meaningful difference in the lives of youth experiencing homelessness or housing instability.

Position Summary

The Community Outreach Coordinator serves as a bridge between Evergreen Youth & Family Services and the community by building partnerships, increasing awareness of available services, and engaging directly with youth, young adults, and young families experiencing homelessness or housing instability.

This position conducts community outreach, provides advocacy and crisis intervention services, and helps connect individuals and families with resources that promote housing stability and well-being. A minimum of 50% of work hours are spent conducting outreach in the community.

In addition to providing direct outreach and support services, the Community Outreach Coordinator serves as a team lead for outreach initiatives, helping coordinate and support the work of Youth Outreach Specialists.

The ideal candidate is a self-starter who enjoys working independently and collaboratively, demonstrates strong communication and relationship-building skills, and is committed to serving vulnerable populations with dignity, respect, and compassion.

Essential Duties & Responsibilities

Community Outreach & Engagement

• Ensure Evergreen is reaching youth, young adults, and young families who are experiencing homelessness or are at risk of homelessness.
• Spend a minimum of 50% of work hours conducting outreach in the community.
• Conduct outreach through schools, shelters, tribal programs, community organizations, and other service providers.
• Build and maintain collaborative relationships with community partners.
• Maintain outreach materials and coordinate ordering of outreach supplies.

Team Coordination & Support

• Provide guidance, support, and coordination for Youth Outreach Specialists.
• Assist with outreach planning, communication, and service coordination to ensure consistent delivery of outreach services.
• Serve as a resource to outreach team members by sharing knowledge, problem-solving, and best practices.
• Collaborate with the Program Director to identify outreach needs, opportunities, and program improvements.
• Promote a positive, team-oriented approach to serving youth and young families.

Direct Client Services

• Provide crisis intervention services to homeless, runaway, and at-risk youth.
• Advocate for youth and young families and connect them to appropriate community resources.
• Assist youth with applications for benefits and services, including MA, MNsure, SNAP, MFIP, TANF, Energy Assistance, Section 8, and housing waitlists.
• Assist youth with housing searches and housing applications when not connected with Evergreen housing staff.
• Ensure services meet the developmental, health, safety, and individual needs of youth served.
• Utilize evidence-based and best-practice approaches when working with youth and families.

Drop-In Center Support & Operations

• Support daily operations of the Drop-In Center as needed.
• Meet with clients and provide direct support services.
• Distribute, unload, stock, and organize supplies.
• Assist with meal preparation and cleanup.
• Help coordinate schedules and maintain a welcoming environment for participants.

Documentation, Reporting & Compliance

• Complete all required case documentation and service records.
• Maintain accurate statistics and data for grant reporting requirements.
• Enter and maintain client information in ClientTrack and other agency databases.
• Communicate regularly with supervisors and relevant staff regarding outreach activities and crisis situations.

Team Collaboration & Professional Development

• Participate in supervision meetings with the Program Director.
• Attend agency meetings, shelter team meetings, and required trainings.
• Support agency initiatives and perform other duties as assigned by the Program Director or Executive Director.

Preferred Qualifications & Requirements

Education & Experience

• Must be at least 21 years of age.
• Bachelor's degree in social work, psychology, human services, counseling, or a related field preferred; equivalent experience considered.
• Minimum of two years of direct service experience working with youth, young adults, or families preferred.
• Experience with crisis intervention, conflict resolution, and serving vulnerable populations is strongly preferred.
• Experience working with individuals and families from diverse backgrounds.

Knowledge, Skills & Abilities

• Strong relationship-building and advocacy skills.
• Excellent written, verbal, and interpersonal communication skills.
• Ability to work independently, exercise sound judgment, and manage multiple priorities.
• Strong organizational and time-management skills.
• Ability to establish and maintain effective working relationships with clients, coworkers, community partners, and stakeholders.
• Proficiency with Microsoft Office, electronic databases, and online systems.

Schedule & Work Environment

• Must be willing to work flexible schedules as needed, including occasional evenings and weekends.
• Must be comfortable conducting outreach in community settings, both on foot and in agency vehicles.

Professional Expectations

• Demonstrate support for Evergreen's mission, values, and programs.
• Demonstrate professionalism, reliability, initiative, and sound judgment.
• Ability to maintain confidentiality and comply with all privacy laws, including HIPAA and applicable data privacy regulations.
• Serve as a positive role model for youth, families, staff, and community members.

Transportation Requirements

• Valid driver's license required.
• Must maintain reliable transportation and current automobile insurance when using a personal vehicle for work purposes.
• Must be insurable under Evergreen's automobile insurance policy.

Background & Screening Requirements

• Must successfully pass required drug and/or alcohol testing.
• Must pass all required background studies and criminal background checks, including Minnesota DHS, BCA, and National Sex Offender Registry screenings.
• Applicants with a history of chemical dependency must have maintained recovery for a minimum of two years prior to employment.

Physical Demands Related to Duties

While performing the duties of this position, the employee is regularly required to communicate with clients, staff, and community partners and frequently use computers and office equipment. The employee may sit, stand, walk, bend, reach, and occasionally lift or move up to 35 pounds. Regular transportation of clients and travel within the community are required. Specific vision abilities include close vision and the ability to safely operate a motor vehicle.

Compensation & Benefits

• $26-31 per hour depending on qualifications
• Competitive benefits package
• Generous vacation, sick leave, and paid holidays
• 401(k) match

Application Process

Visit https://www.evergreenyfs.org/careers to apply online or download our employment application. To be considered for the position, applicants must submit a cover letter, resume, and application.

Deadline: This position will be open until filled.

EVERGREEN YOUTH & FAMILY SERVICES, INC. IS AN EQUAL OPPORTUNITY EMPLOYER/ADA

Pay: $26.00 - $31.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Retirement plan

Work Location: In person