Community Program Manager

Title: Community Program Manager

Industry: Gaming

Location: Santa Monica, CA

Duration: 12 months

Responsibilities

• Own end-to-end project and program plans, including scope, milestones, dependencies, risks, decisions, owners, and delivery status across client, web, content publishing, influencer, and ecosystem initiatives.
• Facilitate strategic discussions and planning forums across Product, Community, Web, Content Operations, Influencer, Ecosystem, Regional Publishing, partner teams, and external vendors.
• Coordinate teams and vendors to ensure projects are appropriately scoped, staffed, sequenced, and delivered through key milestones.
• Maintain visibility into progress and proactively identify cross-project dependencies, risks, blockers, ownership gaps, and decision needs; provide clear options and recommendations when priorities conflict.
• Track production readiness for playtests and other community initiatives, including milestones, handoffs, approvals, escalations, and lessons learned for improved operating models and project playbooks.

Requirements

• 4+ years of experience in project management, program management, production operations, publishing operations, or a related field.
• Experience managing multiple projects or complex programs from planning through delivery, including milestone, risk, dependency, and status management.
• Strong meeting facilitation, communication, decision documentation, judgment, follow-through, and ability to turn ambiguity into actionable plans.
• Experience coordinating across multidisciplinary teams, global or distributed teams, and external partners or vendors.
• Experience in gaming, entertainment, technology, or related industries preferred; familiarity with playtests, closed betas, user research, player events, creator programs, community initiatives, or regional publishing is a plus.

Skills

• Program Management
• Project Planning
• Risk Management
• Dependency Management
• Stakeholder Facilitation
• Production Operations
• Publishing Operations
• Playtest Readiness
• Influencer Programs
• Jira

Hourly rate is commensurate with experience and is an estimated range provided by WorkGenius.

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