Community Programs Supervisor

Site: Cooley Dickinson Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary
The Community Programs Supervisor is a key member of A Positive Place's interdisciplinary HIV care and prevention community health worker team providing front line support to staff in the following programs: case management for people living with HIV, harm reduction and education for people who use drugs, gender affirming health and social services navigation, and housing support & advocacy in our permanent supportive housing program. Responsible for promoting professional growth, ensuring sustainability, and building trust by utilizing a trauma-informed approach to prevent burnout and support community-based work.
Does this position require Patient Care? Yes
Essential Functions
Participate in staff recruitment, hiring, and onboarding, and supervise and coordinate daily staff activities, including task assignment, documentation, and data collection oversight, timesheet review, and performance feedback.
-Provide emotional support, reduce burnout, and help staff navigate complex cases.
-Provide coaching to identify and promote strengths and to address skill gaps through training and development opportunities.
-Conduct regular team meetings to discuss cases, share best practices, address concerns or challenges, and build team spirit.
-Conduct regular performance evaluations and address performance issues as necessary.
-Foster a positive and inclusive work culture, promote teamwork, and encourage open communication.
-Implement quality improvement processes and standards to maintain high-quality service levels.
-Ensure that all program staff comply with professional standards, ethics, and funding agency regulations.
-Ensure accurate data collection to advance health equity: improve client outcomes, reduce health disparities in diverse populations, inform improvement strategies, and design new services.

Qualifications

Education

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently
• Walking Frequently
• Sitting Occasionally
• Lifting Frequently
• Carrying Frequently
• Pushing Occasionally
• Pulling Occasionally
• Climbing Rarely
• Balancing Frequently
• Stooping Occasionally
• Kneeling Occasionally
• Crouching Occasionally
• Crawling Rarely
• Reaching Frequently
• Gross Manipulation (Handling) Frequently
• Fine Manipulation (Fingering) Frequently
• Feeling Constantly
• Foot Use Rarely
• Vision - Far Constantly
• Vision - Near Constantly
• Talking Constantly
• Hearing Constantly

Remote Type

Onsite

Work Location

2 Conz Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$78,041.60 - $113,474.40/Annual

Grade

8At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.