Community Relations Associate

Are you a people person with a passion for hospitality and operations?

Enderun Co-Working Spaces is looking for a Community Relations Associate to be the face of our center and the heartbeat of our professional community.

In this multifaceted role, you will be the primary point of contact for our members and guests, blending front-desk excellence with sales support, event coordination, and facility management. Your mission is to ensure a seamless, high-quality experience that makes our co-working space the premier choice for professionals.

What You Will Do:

1. Community Building & Engagement

• Act as a brand ambassador, building strong relationships with tenants and partner organizations.
• Foster a collaborative environment by identifying opportunities for member networking and community growth.
• Support sales initiatives through creative community marketing and outreach efforts.

2. Front Desk & Guest Experience

• Provide a warm, professional, and Five-Star service experience to all clients and walk-in visitors.
• Manage day-to-day front desk operations, including bookings, inquiries, and information requests.

3. Sales Support & Membership Growth

• Lead professional site tours and effectively present our co-working packages to prospective members.
• Assist in converting leads into active clients and maintain accurate member profiles and records.

4. Events & Activation

• Help conceptualize and execute workshops, networking events, and community initiatives that drive engagement.
• Manage event logistics and on-site coordination to ensure every activation meets business objectives.

5. Operations & Facilities Oversight

• Oversee daily center operations, ensuring the space is "client-ready" at all times (room scheduling, cleanliness, and space utilization).
• Coordinate with maintenance and housekeeping teams to maintain our high standards of order and aesthetics.
• Promptly address and resolve any operational or facility issues.

6. Service Excellence & Administration

• Handle client feedback and concerns with professional diplomacy and follow through to resolution.
• Prepare operational reports and maintain accurate records of occupancy and engagement for management review.

Qualifications:

• Bachelor’s Degree from a reputable university in Hotel and Restaurant Management, Business Management or Business Administration.
• Must have at least 1year of work experience, handling customer service function will be an advantage
• Fresh Graduates are welcome to apply

Work Location: In person