Community Relations Executive

Job Role

The Community Relations Executive is responsible for building a vibrant and engaging business community within the center.

The role focuses on client engagement, networking opportunities, customer retention, and creating a positive workplace experience for members and tenants.

Key Responsibilities

Community Engagement

• Develop and maintain positive relationships with clients and members.
• Welcome and onboard new tenants.
• Facilitate introductions and networking among members.
• Promote collaboration within the business community. Events & Activities
• Plan and coordinate networking events, workshops, and community activities.
• Manage event logistics and vendor coordination.
• Encourage client participation and engagement.

Client Experience

• Monitor tenant satisfaction and gather feedback.
• Resolve concerns and service issues promptly.
• Implement initiatives to enhance client experience. Communication
• Maintain regular communication with clients.
• Prepare newsletters, announcements, and community updates.
• Promote center services and activities through digital channels.

Retention & Growth

• Support member retention initiatives.
• Identify opportunities to promote additional center services.
• Track engagement metrics and customer feedback.

Operational Support

• Assist with meeting room and event space utilization.
• Support marketing and promotional initiatives.
• Collaborate with operations and sales teams.

Qualifications

• Bachelor’s degree in business, Marketing, Hospitality, Communications, or related field.
• 2-5 years of experience in community management, customer relations, hospitality, coworking, or client services.

Skills & Competencies

• Relationship-building skills Event planning and coordination
• Excellent communication skills
• Social media and community engagement
• Customer-centric mindset
• Problem-solving and conflict resolution
• Highly organized and proactive

Pay: QAR6,000.00 per month

Experience:

• similar role : 4 years (Preferred)

License/Certification:

• Qatar ID (Required)

Work Location: In person