Community Relations Officer

Key Responsibilities

• Build and maintain positive relationships with local communities, village leaders (tokoh masyarakat), and local government around the mining site
• Act as the main liaison between the company and external stakeholders, including community members, NGOs, and local authorities
• Manage community development (CSR) programs and monitor their implementation and impact
• Handle community complaints, grievances, and social issues in a timely and professional manner
• Coordinate socialization activities, public consultations, and community meetings related to company operations
• Monitor social, political, and security conditions around the site that may affect operations
• Prepare reports on community relations activities, issues, and CSR program progress
• Liaise with government agencies for permits, community-related regulations, and compliance matters
• Support crisis and conflict management involving community-related issues

Requirements

• Bachelor's degree in Communications, Social Sciences, Public Relations, or related field
• Minimum 2–4 years of experience in Community Relations/Community Development, preferably in mining, oil & gas, or plantation industries
• Strong understanding of local culture, customs, and social dynamics in Aceh (Acehnese-speaking candidates are highly preferred)
• Willing to be placed and stay on-site in Aceh (remote/mining area)
• Excellent interpersonal, negotiation, and conflict-resolution skills
• Good communication skills in Bahasa Indonesia and English (written and verbal)
• Familiar with CSR program design, monitoring, and reporting
• Able to work independently in a remote environment and adapt to field conditions