Community Resource Specialist

Organization Overview: The Stanley M. Isaacs Neighborhood Center (Isaacs Center) is a non-profit, multi-service organization focusing primarily on the needs of children and low-income families, out-of-school and out-of-work youth, and aging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville and seek to deliver programs that are impactful, innovative, and intergenerational.

Position Summary: Under the supervision of the Community Resource Coordinator, the Community Resource Specialist assists with community outreach and engagement activities meant to promote food security, housing security, socialization, financial security, and health access. The Community Resource Specialist will work on a team to facilitate community needs assessment, food pantry distribution, outreach and wellness checks, and other program activities and initiatives.

Schedule: 35 hours per week

Hourly Rate: $19.24

Roles, Responsibilities and Essential Duties

• Assist in all aspects of the distribution of nutritional food packages to eligible clients, including, but not limited to, stocking shelves, assisting with deliveries, and conducting intake and assessment.
• Assist with packaging food items
• Delivering pantry bags to community members as per the assigned route
• Maintain an accurate log of deliveries
• Perform data entry to support the flow of data and statistics for internal reporting and contract requirements.
• Conduct Community Needs Assessment of older adults living in public housing and surrounding communities.
• Provide assistance with case assistance needs such as intakes and registrations, Telephone reassurance, shopping assistance, and simple benefit and entitlement applications.
• Track data associated with support calls
• Support homebound older adults.
• Provide support to aging services programming
• Provide assistance to Community Resource Coordinator
• Perform other duties as requested.

Qualifications:

• High School or High School Equivalency Diploma required; some college or experience preferred.
• Experience working with Community Members
• Comfortable with making home deliveries
• Good communication skills both listening and following directions
• Proficient in Microsoft Word, Excel, Outlook and Publisher
• Ability to lift up to 50 lbs.
• Ability to work in Indoor/Outdoor environments in various weather conditions
• Ability to walk, climb stairs, carry and deliver packages of food
• Bilingual English/Spanish or English/Chinese is a plus.
• Required to work the occasional evening and weekends as per program need.
• Ability to work either Thanksgiving or Christmas Day

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.