Community Services Administrator

He kōrero mō mātou | About Us:

The Wellington City Mission has been supporting people and families in the Wellington region for 120 years. We journey with whānau, offering focused support, including transitional housing, food assistance through our Social Supermarket, financial mentoring, social and community support, advocacy, and creating the circumstances where whānau can achieve the change they aspire to.

At our core, we believe all people are unshakeably good, without exception. This belief shapes our vision: People and communities experiencing empowerment, transformation, and fullness of life.

Empowerment means giving people the dignity of choice and the freedom to shape their own journey.

Transformation is about creating hope and growth for everyone—whānau, manuhiri, staff, and volunteers.

Fullness of life is living with joy and purpose, whatever that looks like for each person.

The Mission is a place of hope and belonging. We treat everyone with dignity and respect, embrace people as they are, and make decisions with courageous wisdom.

He kōrero mō te tūranga | About the Role:

This is a dynamic and varied position for someone who thrives on keeping people, information, and services connected. You'll play a central role in supporting the day-to-day operations of Community Services, ensuring referrals are coordinated, enquiries are responded to, records are maintained, and teams have the tools and information they need to deliver exceptional support.

Working across multiple services, including Transitional Housing and Dental Services, you'll build strong relationships with staff, manuhiri, and external partners while contributing to efficient, responsive, and people-centred service delivery. You'll also have opportunities to identify improvements, streamline processes, and strengthen the systems that underpin our work.

We're looking for someone who is highly organised, adaptable, and confident managing a range of priorities. If you enjoy working in a collaborative environment where your contribution directly supports frontline services and helps people access the support they need, this could be an incredibly rewarding opportunity.

He kōrero mōu | About You:

As a successful candidate, you will have:

·       Exceptional organisation and attention to detail.

·       Strong administrative, coordination, and problem-solving skills.

·       Tech-savvy and confident in using Microsoft Office.

·       The ability to manage competing priorities and meet deadlines.

·       A collaborative approach and excellent relationship-building skills.

·       A commitment to delivering mana-enhancing, people-centred support.

Location: Full time on site, Wellington City Mission – Whakamaru
Start Date: Sept/Oct 2026

Contract Type: Permanent

Hours: 40 hours per week, Monday to Friday, 8am to 4:30pm

Applications Close: Tuesday 25th August 2026
Application Process:

Please include your CV and a cover letter addressing the following:

·       What resonates most with you about Wellington City Mission's kaupapa?

·       How does this opportunity fit into the direction you want your career to take?

·       What would you bring to this role that would make a positive difference to our team and the people we serve?