Community Services Officer (Scheduling)

About the company

TPG Aged Care has been a significant provider of community based aged care services in the North, East and South-East Perth Metropolitan Aged Care Planning Regions for over 25 years.

About the role

RELATIONSHIPS
Reports to:

• Service  Coordinator
• Nursing Coordinator
• HR Coordinator

This full-time role will suit an experienced, hands on individual looking to take on the next step in her/his career. To be successful in this role you will be a customer focused person and passionate about making a difference.

Responsibilities

Assisting with handling a high volume of contacts, via phone, SMS and email

Scheduling worker rosters

Making changes to the planned work schedule in accordance with customer demands, priority levels and available capacities.

Day to day liaison with Support Workers, clients, their families and other stakeholders regarding changes to schedulers of support services.

Maintain accurate documentation in a timely manner.

Desirable Criteria

Experience in Community, Services, Health Services and/or in an Aged Care environment

Experience with rostering database, AlayaCare or similar

Employer questions

Your application will include the following questions:

• Current “A” Class driver's license - essential
• Current National Police clearance - essential
• Current First Aid Certificate - desirable
• Fully COVID vaccinated