Community Site Manager

Inglewood Hills Condo Association (IHCA)

Kirkland, Washington

Title: Community Site Manager

Rate of pay: Starting at $25.00 /hour, based on experience

Hours: 5 hrs. per week, with possibility for more

Schedule: Flexible upon approval by Supervisor
Must be available for weekday and weekend hours

Supervisor: Association Manager

Alternate Contact: IHCA Board President

JOB DESCRIPTION
The Community Site Manager ensures proper maintenance, upkeep, and appearance of the Inglewood Hills Condominiums. Supports a cohesive and safe living environment for all residents. Interacts with homeowners and/or residents to communicate and enforce property bylaws and policies. Point of contact for contracted vendors, as requested by Supervisor. Works with the IHCA Board to adequately address upkeep needs, property safety issues, and neighborhood concerns.

RESPONSIBILITIES
Communication and Responsiveness
● Be familiar with Inglewood Hills community rules and board policies.
● Handle job responsibilities independently when possible. Consult Supervisor, as needed.
● Respond to owner/resident calls, texts, and in-person contacts re: maintenance in common areas or enforcement of community rules, within two business days. Set up and maintain a dedicated line for IHCA calls and texts. Log all calls, texts, and in-person contacts, and record how resolved.
● Treat all owners/residents equally, following community rules and policies.

● Be diplomatic when dealing with owners/residents, even when they are in violation.

● Complete maintenance requests and document when completed.

● Refer inquiries to Supervisor and IHCA Board, when appropriate.

● When requested, post notices near mailboxes.

Property Oversight
● Walk the property at least 1x per week, front and back of units, and along cyclone fence.
● Check for outside clutter and other possible violations, property damage, and other concerns that need to be addressed.
● Post warnings for clutter violations on unit door on the same day observed.
● Follow up to ensure clutter violations have been corrected and escalate to supervisor, if needed, to issue a fine.

● Encourage residents to follow city recycling guidelines

● Keep accurate records of all violations, warnings, and enforcement actions, in cooperation with Supervisor.

● Pressure washing, sweeping, changing lightbulbs

● Monitoring/initiating the annual service of onsite fire extinguishers

Private Parking Enforcement
● Post warnings on vehicles parked on the property without sticker or visitor pass, stating deadline to make contact for authorization or move.
● Contact Supervisor to arrange towing for vehicles that remain after 48 hour deadline.
● Record parking enforcement activities accurately.

Debris Management
● After storms, monitor the property, clearing fallen branches and other debris.
● Report any damage to Supervisor, including damage to chimney caps; arrange prompt removal of tree limbs and other large debris.

Other
● Attend IHCA Board meetings, as needed.
● Additional duties, as directed, to maintain the property and ensure adherence to IHCA community rules.

Pay: From $25.00 per hour

Expected hours: No less than 5.0 per week

Benefits:

• Flexible schedule

Work Location: In person