Community Specialist

WH Management is seeking a highly motivated Community Specialist to join our team at our beautiful luxury community, Landhaus at Gruene, in New Braunfels, TX. The ideal candidate will have a passion for customer service and a positive attitude. As a Community Specialist, you will be responsible for driving leasing activity, maintaining high occupancy levels, and ensuring an exceptional living experience for our residents. We are looking for a great sales personality and strong closer with lease up experience!

Responsibilities:

• Show available units to prospective tenants and provide detailed information about the property
• Luxury lease up experience preferred
• Maintain updated knowledge of market conditions and trends
• Address tenant concerns and coordinate maintenance requests with the property management team
• Adhere to Fair Housing regulations and guidelines
• Provides current and prospective residents with the best possible customer service to retain residents and lease properties.
• Discovers, engages, and advances each prospect and follow up until they have set an appointment, found a home within our portfolio, or decided not to move.
• Displays a high level of integrity and professionalism at all times in dealing with residents, prospects, employees, and outside contacts.
• Handles incoming sales by phone, email, and online chat.
• Logs all activity into company provided databases (Elise, One Site) in a timely and accurate manner.
• Accurately communicates the benefits and features of the property portfolio.
• Stays up to date with all promotions/leasing incentives.
• Provides accurate information to residents and prospects in a courteous manner and fills all reasonable requests or requirements.
• Maintains company’s customer service and sales standards

Requirements:

• Previous experience in property management or real estate is preferred
• Strong administrative skills with proficiency in Microsoft Office Suite
• Knowledge of lease agreements, contracts, and legal documents
• Familiarity with property maintenance and basic repair concepts
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Understanding of Fair Housing regulations and Section 8 housing programs

Benefits:

• Competitive salary and commission structure.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Professional development opportunities.

Join our team as a Community Specialist and be part of a dynamic environment where your skills in negotiation, customer service, and property management will be valued.