Community Support Associate - ACT

I. Position Overview:

This position can be either part time or full time and does not necessarily have regular working hours. The person in this position may be expected to work days, evenings, nights, weekends, holidays, or other times as necessary to implement services and maintain adequate coverage for the safety and well being of the individuals participating in his/her assigned program. This position may be responsible for a variety of tasks or activities necessary to allow consumers to live with maximum independence in the community. These tasks may consist of but not limited to: assisting with client treatment, skill training, cueing, or supervision as identified in the consumer’s treatment plan. In addition they will assist with non-clinical but therapeutic behavioral intervention and support. This position may also be responsible for a variety of tasks that are nonetheless essential under the heading of “Miscellaneous Duties”. Immediate administrative and clinical supervision will vary by program assignment; however, ultimate local supervision will be through an assigned Site Administrator or Program Director.

II. Major Tasks / Responsibilities

Programmatic

• Assists in planning program activities relevant to program assignment
• Assists in identifying and securing resources needed to conduct the program assignment
• Assists in maintaining an inventory of supplies necessary for the operation of the program assignment
• Transports consumers as needed
• Assists in the implementation of assigned program activities, including monitoring consumers and their environment to assure the safety of staff and consumers
• Provides appropriate encouragement, support, and interactions for consumers in the assigned program
• Observes and communicates consumers behaviors and reactions to interventions
• Assists in handling maladaptive behavioral outbursts in a manner that is constructive
• Conduct self-help, skills-building, and/or educational programming as directed and monitored by supervisors
• Assists in accessing and utilizing community resources
• Assists consumers in the development of crisis coping skills and enhancing interpersonal skills

Administrative Accountability

• Assists with documentation of services and activities provided according to corporate policies, procedures and guidelines
• Completes paperwork, time sheets, etc., in an accurate and timely manner
• Attends and participates in program and clinical staff meetings as assigned

Miscellaneous

• Meets productivity standards as assigned.
• Attends periodic meetings and/or trainings as assigned
• Performs other duties or responsibilities as needed or assigned.

III. Minimum Qualifications

• Must Possess a High School Diploma or GED or a Bachelor’s degree that meets the minimum standards of the specific role to be filled.
• Must qualify for billability under the funding source(s) related to the individual being served
• Must have a valid driver’s license and insurable driving record
• Must be cognizant of his/her function as a role model, have knowledge of social roles, and be appropriate in manner and appearance
• Must have good problem solving skills, demonstrate good judgment, and have the ability to act appropriately and judiciously in a crisis situation
• Must pass law enforcement and any other required background checks
• Must meet any program-specific health status requirements (e.g. negative for TB)
• Must have (1) year of full-time experience working with individuals who receive services for treatment of a mental health disorder or co-occurring disorder plus complete any required training