Community Support Team Qualified Professional - Duplin County

Position Summary Liaisons Community Care is seeking a Qualified Professional to join a Community Support Team serving adults in Duplin County. The QP provides person-centered planning, intensive case management, coordination, skill building, crisis support, and community-based interventions for adults with complex mental health, substance use, or co-occurring needs.

Essential Responsibilities

• Coordinate initial and ongoing assessment activities and contribute to functional needs assessments.
• Develop, implement, monitor, and revise personcentered plans in collaboration with the consumer, team, providers, and natural supports.
• Provide psychoeducation, crisis support, relapseprevention assistance, and behavioral or substance use interventions within scope.
• Provide intensive case management, linkage, referral, monitoring, and followup.
• Coordinate with medical, psychiatric, behavioral health, housing, vocational, legal, and community providers.
• Help consumers locate and maintain housing, connect to financial and inkind resources, strengthen daily living skills, and prevent housing crises.
• Monitor progress toward goals and communicate intervention effectiveness to the Team Lead.
• Participate in weekly facetoface team meetings and maintain working knowledge of all consumers served by the team.
• Participate in assigned crisisresponse coverage and provide flexible services based on consumer acuity and need.
• Complete accurate, timely, Medicaidcompliant documentation.

Required Qualifications

• Meets the North Carolina Qualified Professional definition under 10A NCAC 27G .0104 and applicable agency credentialing standards.
• At least one year of experience working with individuals with mental health or substance use disorders, as required for CST team members.
• Knowledge, skills, and abilities appropriate to the adult population served.
• Experience with personcentered planning, crisis intervention, case management, and community resource coordination.

Preferred Qualifications

• Bachelor’s or master’s degree in a human services field.
• Prior CST, ACT, intensive case management, housingsupport, or communitybased behavioral health experience.
• Familiarity with NC Medicaid, Trillium requirements, and electronic health record documentation.

Schedule and Availability This position is scheduled according to consumer needs and team coverage requirements. Candidates must be able to work a flexible schedule and participate in the team’s assigned crisis-response and on-call rotation. Individual employees are not expected to remain continuously available; coverage is coordinated across the CST.

General Employment Requirements

• Valid driver’s license, reliable transportation, and ability to travel throughout the assigned service area.
• Ability to complete required background, health, credentialing, and payer enrollment checks.
• Ability to maintain timely, accurate, and Medicaidcompliant documentation in the electronic health record.
• Ability to work collaboratively with adults who have complex mental health, substance use, housing, medical, safety, vocational, and legal needs.
• Completion of all CST model, crisisresponse, evidencebased practice, and agencyrequired training within established timeframes.

About the Service Community Support Team is an intensive, community-based service for adults with mental health, substance use, or co-occurring disorders and complex treatment needs. The team provides treatment, rehabilitation, intensive case management, service coordination, skill building, crisis intervention, and support for successful community living.

We are seeking dedicated and compassionate behavioral health professionals to serve individuals and families throughout Duplin County and surrounding communities, including Kenansville, Warsaw, Wallace, Rose Hill, Beulaville, Magnolia, Faison, Calypso, Greenevers, Teachey, Chinquapin, Albertson, and nearby areas.

Applicants must be willing and able to regularly travel throughout Duplin County and surrounding communities to provide community-based behavioral health services. Candidates should have reliable transportation and the flexibility to serve individuals and families across the designated service area.

Please note: This position requires consistent in-person service delivery within the identified geographic area.