Community Support Worker

We are seeking dedicated and compassionate Support Workers (Community) to join our team in Perth. In this role, you will work directly with participants who have complex health, disability, and psychosocial needs. You will focus on active community inclusion, building independence, and delivering personal and clinical support under the guidance of Registered Nurses.

Key Responsibilities: General Duties

1. Client Assessment & Capacity Building

• Partner with the care team to assess participant needs, goals, and risks to tailor personalised care plans.
• Engage participants and families using a person-centred, trauma-informed approach to build trust and support informed choice.
• Deliver practical life skills training, health education, and digital literacy support.
• Educate participants and families on daily care routines and specialised equipment.

2. Community Access & Social Inclusion

• Support and accompany participants to medical appointments, social activities, and community events.
• Manage portable clinical equipment (ventilation, suction, oxygen, feeding devices) safely while in the community.
• Help participants foster social connections, strengthen independence, and actively participate in local community life.

3. Reporting, Advocacy & Team Collaboration

• Record clear, accurate, and timely progress notes in ShiftCare after every shift.
• Monitor wellbeing and goal progress; promptly escalate health changes, incidents, or safeguarding concerns to Registered Nurses and management.
• Help participants access local healthcare, transport, housing, and social services.
• Collaborate with families, support coordinators, health professionals, and community agencies.
• Mentor and support peer team members to maintain high service standards.

4. Complex Clinical & Personal Support

• Provide complex clinical care under Registered Nurse oversight, including tracheostomy care (stoma management, suctioning, emergency tube care).
• Administer enteral (PEG) feeds, fluids, and flushes while monitoring feed tolerance.
• Assist participants utilising invasive/non-invasive ventilators, phrenic nerve stimulators (PNS), and oxygen therapy (including equipment checks and alarm monitoring).
• Assist with personal care, mobility, and activities of daily living.
• Implement Behaviour Support Plans using least restrictive practices to address behaviours of concern.

Qualifications & Experience - Essential

• Diploma of Community Services or at least three years of relevant experience may substitute for the formal qualifications
• At least one year of relevant work experience in healthcare or disability support.
• Experience supporting, mentoring, or leading employees.
• Strong relationship-building skills with clients and colleagues.
• NDIS Screening Check
• First Aid Certificate
• Working with Children Check
• Driving Licence

Skills & Knowledge - Essential

• Excellent verbal communication skills
• Patience and a client-centered approach
• Strong organisational and multitasking skills
• Ability to perform well in a fast-paced environment
• Leadership experience in a team environment

Pay: Up to $82,313.00 per year

Benefits:

• Salary packaging

Work Location: In person