Complex Care - Support Worker

At JessiCare, we do things differently.

We’re a values-driven in-home and community support provider that genuinely invests in both our clients and our staff. We believe great care starts with the right match, strong relationships, and support workers who feel confident, trained, and valued.

We are currently looking for reliable, compassionate Support Workers to join our growing team across multiple Melbourne locations.

Why work with JessiCare?

Thoughtful client - support worker matching
We spend significant time carefully matching support workers with the right clients - and clients with the right support workers. This creates strong, trusting relationships and genuine rapport, leading to better outcomes for everyone.

Ongoing, consistent shifts
Although this is a casual role, we work from ongoing weekly rosters, meaning you’ll likely have the same shifts each week. Our clients value the safety and routine this provides, and our staff appreciate the consistency and work-life balance.

Above-award wages
We recognise quality care and pay above the SCHADS Award, reflecting your skills, experience, and commitment.

Ongoing Registered Nurse training & support
We invest heavily in training and development. You’ll receive ongoing RN-led training for clients with high-intensity care needs, ensuring you feel supported, confident, and competent at all times. You’re never left to manage complex care alone.

Locations & Available Shifts

We currently have various locations and shift times available, including active shifts and inactive sleepovers, depending on the client.

Sunshine - Complex Care

• In-home care
• 24/7 support model
• High-intensity physical disability supports
• Nursing, medical, or physical disability experience highly regarded

Altona - Complex Care

• In-home care
• Various morning & evening shifts
• High-intensity physical disability supports
• Nursing, medical, or physical disability experience highly regarded

Werribee - Complex Care

• In-home care
• Day & Evening shifts
• High-intensity physical disability supports
• Nursing, medical, or physical disability experience highly regarded

Yarraville - Community Care

• Community participation support
• Must hold a valid driver’s license

St Albans - Complex Care

• In-home care
• 24/7 support model
• High-intensity physical disability supports
• Nursing, medical, or physical disability experience highly regarded

St Kilda - Community Care

• Community participation support
• Must hold a valid driver’s license

Doreen - Complex Care

• In-home care
• 24/7 support model
• High-intensity physical disability supports
• Nursing, medical, or physical disability experience highly regarded

Frankston - Complex Care

• In-home care
• Various morning & evening shifts
• High-intensity physical disability supports
• Nursing, medical, or physical disability experience highly regarded

About the Role

As a Support Worker at JessiCare, your responsibilities may include:

• Personal care and daily living support
• Community access and social participation
• Supporting clients with physical disabilities
• Delivering high-intensity supports (full training provided)
• Psychosocial and mental health support (role dependent)
• Building respectful, long-term relationships with clients

About You:

You will ideally have:

• A caring, reliable, and professional approach
• Experience in disability, aged care, nursing, or health roles (highly regarded)
• Strong communication and interpersonal skills
• A current driver’s license and reliable vehicle (for community roles)
• A genuine interest in ongoing learning and professional development

All required checks, clearances, and training will be discussed during the recruitment process.

Want to know more?

Learn more about JessiCare at www.jessicare.com.au
You can also find us on Instagram at www.instagram.com/jessicare\_disability\_supportto see more of our team, culture, and day-to-day work.

Ready to Apply?

If you’re looking for meaningful work, consistent ongoing shifts, above-award pay, and a supportive team that truly values you — we’d love to hear from you.

Apply via SEEK or reach out for a confidential conversation.

JessiCare embraces diversity and inclusion, fostering an environment where everyone is treated with dignity and respect. We encourage applications from individuals of all backgrounds, including age, gender, ethnicity, cultural background, disability, or sexual orientation. Aboriginal and Torres Strait Islander people are particularly encouraged to apply.

Successful applicants will undergo pre-employment checks, including criminal history and working with children. Proof of working rights in Australia is required. Recruitment decisions are based on the unique needs of each location and client, selecting candidates based on their individual strengths and characteristics.