Complex Care Support Worker

Overview- Female Support Workers Only

We are seeking experienced Female Complex Care Support Workers to provide 1:1 support for an adult female living at home with complex health and care needs.

This package requires support 7 days per week, 9:00am to 5:00pm (8 hours per day). The client is newly blind and is experiencing significant anxiety, panic, isolation and loss of confidence as she adjusts to her sight loss. She requires close support, reassurance and guidance throughout the day to promote safety, wellbeing and independence.

The client is insulin-dependent diabetic and currently requires support to establish a safe diabetes management routine.

There are two small dogs within the property. They are friendly and present no known risk; however, they can be very excitable and may jump up.

This is a complex package of care and requires compassionate, reliable and experienced staff who can provide both practical and emotional support.

Duties

• Provide 1:1 support within the client's home between 9:00am and 5:00pm, 7 days per week.
• Support with personal care and activities of daily living, including personal hygiene and dressing.
• Assist with accessing toilet facilities, continence support when required and maintaining dignity at all times.
• Provide mobility guidance, orientation, reassurance and supervision due to total blindness.
• Offer ongoing emotional support to help the client adjust to sight loss, reduced independence and associated anxiety.
• Prepare meals, snacks and drinks that align with diabetes management requirements.
• Support the establishment of consistent daily routines, including regular mealtimes and hydration.
• Administer medication in accordance with care plans and prescribed instructions, including tablets, inhalers, nebulisers and eye drops.
• Monitor and report changes in wellbeing, skin integrity and overall presentation.
• Assist with risk reduction within the home environment and promote a safe living space.
• Laundry and bed linen changes.
• Food hygiene and washing up.
• Maintaining a clean and safe environment.

Requirements

• Previous experience supporting adults with complex care needs in the community.
• Experience supporting individuals with sensory impairment, sight loss, diabetes, respiratory conditions or neurological conditions is highly desirable.
• Confident with medication administration and following detailed care plans.
• Able to provide emotional support and reassurance to individuals experiencing anxiety, panic and social isolation.
• Competent in recognising deterioration and escalating concerns appropriately.
• Excellent communication skills, reliability and a compassionate, person-centred approach.
• Enhanced DBS and mandatory care training required.
• All staff must be drivers to support the client, have access to their own car and not use public transport due to a low immune system and allergies

Pay: From £17.50 per hour

Expected hours: 16.0 – 40.0 per week

Benefits:

• Free parking
• On-site parking

Work Location: In person