Complex Care Trainer

Every Second Care Children provide high quality care and support for adults, children and young people. Our organisation was founded from personal experience, which means we genuinely understand the importance of delivering care that fits around real lives.

We are currently going through an exciting period of growth as we expand our services. You will be joining a supportive team environment where colleagues look out for each other, celebrate achievements and share best practice. Our work is guided by our values: Empathy, Visionary leadership, Empowering Environments, Respect and Accountability.

About you:

We are looking for a passionate Complex Care Trainer to support the growth and development across our Branches. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

This is an incredibly exciting opportunity for someone looking to make a difference. You will be responsible for coordinating and delivering branch training in accordance with current best practices, adhering to policy and procedures, agreed standards, legislative requirements and relevant regulations under the direction of the Head of L&D.

You will be responsible for developing the people and processes that result in a high-performing and compliant branches, as well as, continuing to work to align these with the wider Every Second Care teams.

Key Responsibilities:

• Design and deliver engaging training programme's aligned with regulatory standards, organisational policies and best practice.
• Develop bespoke workshops and bitesize learning sessions in response to service needs and emerging trends.
• Deliver both face-to-face and virtual learning opportunities to staff teams, and where appropriate deliver awareness sessions for children and people supported.
• Support in the delivery of regional assessment day training sessions for new starters.
• Maintain accurate and up to date training records and oversee the training matrix to ensure compliance targets are met.
• Monitor training completion rates and work proactively with managers to address gaps.
• Promote trauma-informed approaches across services and support teams to evidence strong practice.
• Support leaders through coaching and reflective learning to strengthen performance and continuous improvement.
• Contribute to inspection readiness by supporting teams to demonstrate good and outstanding practice.

Training Areas – Children’s Services

Safeguarding children and child protection
Behaviour support and de-escalation
Trauma-informed practice
Attachment and child development
Risk assessment and positive risk taking
Recording and professional documentation
Self-harm awareness and emotional wellbeing
Social media safety and online risks
Life skills and independence preparation
Nutrition, hydration and healthy living
PMVA and incident reporting
Autism and PDA awareness
EBD awareness
Positive Behaviour Support (PBS)

What we're looking for:

Previous experience delivering staff training within a regulated health or social care environment.

Experience working in children’s residential services, adult care services or complex care settings.

Knowledge of CQC regulations and regulatory expectations.

Strong presentation, facilitation and communication skills.

Ability to design engaging learning materials and adapt training to different audiences.

Good organisational skills with experience maintaining training records and compliance systems.

A proactive and solution-focused approach to identifying learning needs.

A full clean driving licence and willingness to travel to services.

Level 3 Teaching and Learning or a relevant training qualification is desirable but not essential.

Train the trainer qualifications in areas such as PMVA, medication, moving and handling, conflict resolution or first aid would be beneficial, although training can be supported for the right candidate.

Additional Expectations

Promote a culture of continuous learning and professional development across services.

Support, coach and develop staff teams to maintain high standards of care.

Maintain up to date knowledge of sector developments and regulatory requirements.

Work collaboratively with managers and the wider leadership team to support service quality and growth.

Benefits:

• 25 days holiday
• Free parking
• Company events
• Company pension scheme
• Training and development for your role and future career development

Experience:

• Staff training: 2 years (required)

Pay: £38,000.00-£46,000.00 per year

Benefits:

• On-site parking

Work Location: In person