Complex Mental Health Support Workers

About the role

We are seeking compassionate, reliable, and emotionally resilient support workers to join a dedicated team supporting a participant with complex mental health needs and a history of significant trauma. This role is suited to people who are passionate about mental health, understand the importance of trauma-informed care, and can provide calm, respectful, and person-centred support during both settled and challenging periods.

Key responsibilities

• Provide support to a participant with complex mental health needs and trauma history
• Deliver trauma-informed care with calm, respectful, and person-centred support
• Support during both settled and challenging periods
• Follow support plans, risk-management procedures, and emergency protocols
• Work collaboratively within a team
• Maintain professional boundaries and commitment to participant dignity, safety, and choice

About you

• Experience or training in complex mental health support and psychosocial disability
• Understanding of complex trauma, emotional dysregulation, and self-harm
• Ability to remain calm, professional, and compassionate during distressing situations
• Effective communication skills and professional boundaries
• Reliability and consistency
• Willingness to follow support plans, risk-management procedures, and emergency protocols
• Availability on Monday, Tuesday, Thursday, Friday, and Sunday with minimum of three days preferred