Complex Needs Support Worker - Neath Port Talbot

• *Please note: We do not offer sponsorship.*

About Drive

Drive is a values‑led health and social care organisation supporting people with disabilities to live full and valued lives. We work in partnership with individuals to promote choice, independence and inclusion, supporting people to live the life that matters to them.

Everything we do is guided by our values of:

• Dignity
• Respect
• Inclusion
• Vision
• Empowerment

About Closer to Home

Our Closer to Home services provide intensive, specialist support for individuals with complex needs and behaviours that can challenge services. The focus is on keeping people close to their communities, reducing the need for hospital or out‑of‑area placements, and supporting individuals to live meaningful lives in ordinary settings.

This is rewarding but demanding work, suitable for people who are calm, resilient, reflective, and committed to person‑centred practice.

About the role

We are recruiting Support Workers to join our Closer to Home teams on a permanent basis, with contracted hours between 16 and 37.5 hours per week.

As a Support Worker in Closer to Home, you will provide consistent, high‑quality, person‑centred support to individuals with complex physical, emotional and behavioural needs. You will work as part of a skilled team, following Positive Behavioural Support plans to reduce distress, promote independence and support meaningful participation in everyday life.

Shifts may include days, evenings, weekends, public holidays, waking nights and sleep‑in duties, depending on service needs.

Benefits of working for Drive

• £14.43 per hour
• £65.68 sleep‑in payment
• Waking nights paid at time and a third
• 45p mileage allowance up to 10,000 miles
• Free Enhanced DBS check with Adults’ Barred List
• Paid initial registration with Social Care Wales
• Free professional training, induction and qualifications
• Career progression and development opportunities
• Refer a Friend reward scheme:
• £100 voucher when your referral starts
• £200 voucher when your referral passes probation
• Company pension

You will be required to:

• Work contracted hours between 16–37.5 hours per week
• Work a variety of shifts on a rota basis, including weekends, public holidays, waking nights and sleep‑ins
• Support individuals with daily living, personal care and emotional wellbeing
• Respond appropriately to behaviours that challenge, following agreed support and risk plans
• Promote dignity, choice, independence and inclusion at all times
• Maintain accurate records and work in line with Drive’s policies and procedures
• Hold a full UK driving licence, have access to a vehicle and business car insurance

Essential requirements

• Experience supporting individuals with complex needs and/or behaviours that challenge
• Willingness to register with and maintain registration with Social Care Wales
• Aged 18 or over
• Right to work in the UK (we do not offer sponsorship)

Pre‑employment checks

This post is subject to satisfactory references and an enhanced DBS check with the Adults’ Barred List.

Job Types: Full-time, Part-time, Permanent

Pay: £14.43 per hour

Benefits:

• Additional leave
• Company events
• Employee discount
• Free parking
• Sick pay

Application question(s):

• Due to legislation, we can only employ people from 18 years of age. Can you confirm that you are over the age of 18?
• Are you looking for Sponsorship?

Licence/Certification:

• Manual Driving Licence (UK only) and access to vehicle (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person