Compliance Account Coordinator - NYC

About Agency Cybersecurity Agency Cybersecurity is fast growing venture-backed startup that provides best-in-class cybersecurity and compliance. Our software and services simplify complex compliance frameworks including SOC2, ISO 27001, HIPAA, and others, empowering businesses to scale securely and confidently. We're backed by top tier investors like Y Combinator and have offices in NYC, Boston, Richmond, and London.

Location: On-Site Flatiron, NYC

Position Type: Hourly, Full-Time

Experience Level: Entry-Level

Compensation: $20–25 per hour

Position Overview As a Compliance Account Coordinator, you’ll play a critical role supporting client compliance engagements and helping them achieve certifications like SOC 2 and ISO 27001. You’ll work closely with senior account managers, engineers, and compliance specialists to collect evidence, manage project deliverables, and draft essential policies and procedures that align with security frameworks.

This is an ideal entry point for candidates eager to grow a career in cybersecurity, governance, risk, and compliance (GRC) account management or project delivery.

Responsibilities

• Support client onboarding for compliance engagements, ensuring a professional and smooth experience.
• Coordinate and track SOC 2, ISO 27001, HIPAA, and other compliance projects from kickoff through audit readiness.
• Draft and edit information security policies and procedures under the guidance of senior team members.
• Collect, organize, and validate evidence documentation to support client compliance controls.
• Schedule and document client meetings, take detailed notes, and manage follow-up tasks to maintain project momentum.
• Maintain and update client records within the CRM (e.g., HubSpot or Salesforce) and compliance management platforms (e.g., Vanta, Drata).
• Monitor client project timelines, ensuring internal communication and deliverables are completed on schedule.
• Collaborate across internal teams (sales, compliance, engineering, audit support) to ensure cohesive service delivery.
• Identify opportunities to improve client relationships and streamline compliance processes.
• Assist in preparing client reports and progress updates for internal and external stakeholders.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• Strong organizational and project management skills with high attention to detail.
• Excellent interpersonal and written communication skills.
• Interest in learning cybersecurity and compliance frameworks such as SOC 2 and ISO 27001.
• Basic understanding of CRM or GRC software (HubSpot, Salesforce, Vanta, Drata, or similar tools preferred).
• Ability to manage multiple projects and deadlines in a fast-paced environment.
• Team-oriented mindset with strong problem-solving and collaboration skills.
• Proactive, positive attitude with a commitment to continuous learning.

Benefits We believe in rewarding hard work with meaningful perks that support your growth, health, and well-being.

• 10 days of paid time off (PTO)
• 11 paid federal holidays
• 401(k) with 4% company match
• Monthly healthcare stipend
• Gym membership stipend
• Weekly team lunches and in-office snacks