Compliance Administrator

JOB TITLE: Compliance Administrator

EMPLOYER: Telgian Corporation

DEPARTMENT: Field Services

REPORTS TO: Customer Service Manager

EFFECTIVE DATE: 09/22/2026

SUMMAR****Y:

The Compliance Administrator is responsible for obtaining and maintaining required licensing certificates and proof of insurance documents required to conduct general and specific business operations. Secondary functions include tracking of educational credentials or other documents required to ensure licensing and insurance documentation is maintained and up to date.

DUTIES AND RESPONSIBILITIES:

• Submits completed jurisdictional applications and required supporting documentation to validate Field Inspector license credentials and/or support individual Inspector procurement of requited/ desired license(s).
• Maintains database of Field Inspector license requirements and renewal dates; identifies renewal dates, requirements and/or deficiencies (new & existing licenses) and coordinates training, testing and educational actions required to correct deficiencies or obtain/renew licenses.
• Obtain business licenses when/where needed to perform Telgian business services in specified markets and jurisdictions; ensures qualifying licenses to support business licenses eligibility are maintained, up to date and on file.
• On request by management, obtains, interprets and communicates jurisdictional code requirements related to licensing, professional credentials, and insurance requirements to support business operations.
• Maintains database to identify current liability insurance coverage needs, existing coverage in place, renewal dates and coverage gaps; ensures required liability insurance is obtained/renewed as required to meet jurisdictional requirements.
• Obtains and/or provide Certificates of Insurance as requested to confirm sufficient coverage is in place to adequately indemnify Vendors working on Telgian’s behalf.
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
• Computer skills required: Microsoft Office Suite.

COMPETENCIES:

• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Design’s workflows and procedures.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally required to stand
• Occasionally required to walk
• Continually required to sit
• Continually required to utilize hand and finger dexterity
• Occasionally required to climb, balance, bend, stoop, kneel or crawl
• Continually required to talk or hear
• Ability to lift 15 lbs. at times
• While performing the duties of this job, the noise level in the work environment is usually moderate