Compliance Analyst

About the role

We are seeking a detail-oriented and proactive Compliance Analyst to support the day-to-day compliance operations of our e-wallet, card payment, and remittance businesses. The role is responsible for customer due diligence, transaction monitoring, name screening reviews, investigations, and regulatory reporting support. Working under the guidance of the Head of Compliance, you will play a key role in detecting and managing financial crime risks while ensuring regulatory compliance.

Key responsibilities:

Customer Onboarding & KYC

• Handle escalations from Business/Operations on KYC - customer identification, verification, screening, and ongoing due diligence for individual and corporate customers.
• Provide assessments on PEPs and higher-risk customers, including source of wealth and source of funds, as part of Enhanced Due Diligence (EDD) reviews.
• Prepare recommendations to the Board for onboarding approval, continuation, or exit decisions.

Transaction Monitoring (TM)

• Handle escalations from Business/Operations on TM pre-alerts arising from unusual patterns of transactions.
• Conduct reviews of TM post-alerts covering e-wallet, card, and remittance transactions. Assess transactional activity against customer profiles and expected behaviour.
• Escalate unusual, suspicious, or higher-risk activity to the Head of Compliance for further action, where appropriate.
• Assist in the development, calibration, enhancement, and testing of TM parameters, thresholds, and rules to improve the effectiveness of the monitoring system and reduce false positives.
• Analyse emerging typologies, customer behaviour, regulatory expectations, and investigation outcomes to identify opportunities for strengthening TM controls.

Name Screening (NS) Sanctions Reviews

• Review NS alerts escalated by Operations on PEP, adverse media, sanctions, etc. Investigate potential matches and prepare escalation recommendations for unresolved or true-match cases.

Investigations and Reporting

• Conduct investigations into unusual customer activity, screening matches, fraud indicators, and transaction monitoring alerts. Gather supporting information and document investigation findings and rationale.
• Prepare and submit Suspicious Transaction Reports (STRs) to the Suspicious Transaction Reporting Office (STRO), where appropriate. Maintain records relating to investigations and STR filings.

Compliance Monitoring & Report Keeping

• Conduct quality assurance reviews of AML/CFT work performed by First Line Operations.
• Support regulatory reporting and audits.
• Assist with updates to compliance procedures and staff training materials.

Job Requirements

• Bachelor's degree in Business, Finance, Accounting, Law, Compliance, Risk Management, or a related discipline.
• Minimum 2-5 years of relevant experience in AML/CFT, Compliance, Risk Management, Banking, FinTech, Payment Services, E-Wallet, Card, or Remittance businesses.
• Knowledge of AML/CFT requirements, including KYC/CDD, sanctions screening, transaction monitoring, investigations, and suspicious transaction reporting.
• Meticulous with strong analytical and problem-solving skills, and attention to detail.
• Good communication and interpersonal skills, with the ability to work effectively with colleagues and management.
• Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Ability to work independently while also demonstrating strong teamwork.
• Proficient in English, with fluency in a local language preferred.
• Professional certifications such as ACAMS or ICA are an advantage.