Compliance and Student Records Coordinator

Job Title: Compliance and Student File Coordinator

Location: Training Center of Central Texas, Harker Heights, TX

Position Overview We are seeking a detail-oriented and organized Administrative & Compliance Coordinator to manage student records, ensure compliance with Texas Workforce Commissions (TWC) and Veterans Affairs (VA) regulations. This role is essential to maintaining operational efficiency and regulatory integrity in our educational environment. On occasion, you may be asked to assist with the enrollment process including meeting with prospective students.

Key Responsibilities Compliance and Record Management

1. Ensure student files are complete and compliant with TWC regulations, with regular audits and documentation.
2. Manage records for student refunds, withdrawals, and other compliance-related paperwork.
3. Conduct weekly compliance checks on new files, aiming for 100% compliance by the end of the third month.
4. Create new student files, ensuring all appropriate documentation and signatures are captured
5. Follow-up with students to ensure they have turned in all necessary forms/documents.
6. Maintain confidentiality and security of sensitive student and financial information.
7. Assist with front office duties, including greeting visitors, answering questions, and directing inquiries.
8. Provide backup support during peak enrollment periods, ensuring prospective students receive timely responses.
9. Assist prospective students with filling out enrollment forms.
10. Take prospective students on a tour of the school.

Qualifications

• Education: A bachelor's degree or higher is required.
• Experience: Minimum 1-3 years in student services, customer service, or compliance roles, ideally within an educational or vocational training environment. 5 + years preferred.
• Skills:
  • Strong interpersonal and communication skills.
  • Detail-oriented with excellent organizational abilities for managing records and appointments.
  • Proficient in MS Office and data management software; familiarity with TWC and VA compliance protocols is a plus.
  • Ability to manage multiple priorities and meet deadlines
  • Ability to use/create efficient spreadsheets and track data regularly

 

Once you have submitted your resume, please complete this video interview in order to proceed with the application process.