Compliance and Training Executive

About the role

To coordinate and support training, competency and compliance programs across warehouse and transport operations to ensure compliance with company standards, customer requirements, regulatory requirements, Food Safety, Halal, Human Safety, Security and Quality Management Systems. The role is responsible for maintaining training effectiveness, competency records, operational verification activities and audit readiness to support continuous improvement and operational excellence.

Key responsibilities

1) Training Management

• Develop, coordinate, and maintain the annual training plan covering Compliance, Food Safety, Quality, Halal, Human Safety, and Security requirements.
• Coordinate and facilitate induction training programs for new employees, contractors, and drivers.
• Organize and monitor refresher training programs in accordance with the approved Training Matrix.
• Schedule and coordinate external competency and certification training where required.
• Manage competency assessment programs and conduct post-training effectiveness evaluations to ensure learning objectives are achieved.
• Monitor training validity and competency expiry dates, ensuring the Training Matrix remains accurate and up to date.
• Support the qualification, development, and certification of internal trainers.
• Maintain comprehensive training records and documentation to ensure compliance with regulatory, customer, and company requirements.
• Generate training reports and track training completion rates, competency status, and effectiveness metrics.

2) Compliance Verification

• Support verification activities related to warehouse operations, transportation, personal hygiene, food safety, workplace safety, halal compliance, security, Good Warehousing Practices (GWP), and Good Distribution Practices (GDP).
• Conduct routine operational inspections and verification activities to ensure compliance with company standards, customer requirements, and regulatory obligations.
• Identify non-conformities, document findings, and report observations to relevant stakeholders for corrective and preventive action (CAPA).
• Monitor the implementation and effectiveness of corrective actions arising from verification findings.
• Maintain accurate verification records and support compliance readiness for audits, inspections, and certification requirements.

3) Toolbox Briefing

• Coordinate and facilitate monthly toolbox briefings covering Food Safety, Workplace Safety, Quality, Compliance Requirements, Customer Requirements, Lessons Learned, and Incident Sharing.
• Prepare briefing materials and ensure key operational, quality, and compliance messages are effectively communicated to employees.
• Maintain attendance records and training effectiveness evaluations for all toolbox briefings.
• Monitor participation and follow up with relevant stakeholders to ensure completion of mandatory briefings.
• Support continuous awareness and competency development initiatives to strengthen food safety, quality, and compliance culture across the organization.

4) Documentation Control

• Maintain and update training records, competency records, medical surveillance records, food handler certificates, typhoid vaccination records, contractor competency records, and driver training records.
• Ensure all records are accurate, complete, and readily available for audits, inspections, and compliance verification.
• Manage document filing and retention in accordance with company policies, procedures, and regulatory requirements.
• Monitor record validity and expiry dates, and coordinate timely renewals where applicable.
• Support document control activities to ensure compliance with food safety, quality, halal, and regulatory standards.

5) Audit Support

• Support the preparation, coordination, and execution of audits and inspections, including:

  • FSSC 22000 Audits
  • Distribution Quality Management Programme (DQMP) Audits
  • Halal Audits
  • Customer Audits
  • Regulatory Inspections
  • Internal Audits

• Ensure audit documentation, records, corrective actions, and compliance requirements are maintained and updated.

• Coordinate with internal stakeholders to address audit findings and implement corrective and preventive actions (CAPA).

• Assist in maintaining compliance with food safety, quality, halal, and regulatory standards across warehouse and distribution center operations.

About you

• 2 to 3 years of relevant experience in Food Safety, Cold Chain Logistics, Warehouse Operations, Quality Assurance, Compliance, Training Coordination, or Distribution Centre Operations
• Good communication skills, training and presentation skills, analytical thinking, problem solving, planning and organizing, documentation management, coaching skills, time management, ability to work independently and continuous improvement mindset
• Knowledge in FSSC 22000 Version 6, ISO 22000:2018, HACCP GMP/GDP, Halal Assurance System, Food Act & Food Regulations, SMETA, ISO 45001, internal auditing techniques, root cause analysis, risk assessment, Microsoft Office
• Strong understanding of food safety standards, operational compliance, and warehouse/distribution processes
• Train-the-Trainer (TTT) Certificate is an added advantage
• Experience in conducting training sessions, employee development programs, and operational coaching is preferred