Compliance Assistant

Compliance Assistant

Plymouth

We're working with a retailers a to find a Seller Compliance Assistant to join their expanding team.

This is a new role within a small compliance function, so you'll have real ownership from day one and genuine scope to shape how things develop.

The role

You'll be a key point of contact for onboarding new sellers - reaching out to them, collecting the documentation we need (such as bank details and compliance information), and working through the approval process to get them trading on our platform.

Beyond that, you'll get involved in a broad range of compliance and operational activity, including:

Monitoring seller accounts and flagging risk or performance concerns

Producing reports on seller performance, orders and compliance metrics

Supporting product and catalogue audits to keep listings accurate and compliant

Managing operational tickets through systems like Zendesk

Maintaining spreadsheets, dashboards and internal records

Collaborating with wider teams to resolve seller queries and operational issues

What we're looking for

Some experience in compliance, operations or administration would put you in a strong position here. That said, we're open-minded about backgrounds, and if you're at an earlier stage in your career but can demonstrate the right attitude and a genuine interest in the space, we'd still love to hear from you.

The skillset we need is:

Strong organisation and attention to detail

Confidence working with data and Excel (formulas, filters, lookups)

Good written communication as you'll be contacting sellers regularly

A proactive approach and the ability to pick things up quickly

A genuine interest in ecommerce and online retail

Experience with tools like Mirakl, Zendesk or Power BI is a bonus, not a requirement

The detail

• Location: Plymouth
• Hours: Monday–Friday, 08:45–17:30
• Contract: Permanent, full-time