Compliance Coordinator-BSC- Service Excellence

Let me know what you think about this quick summary: The Compliance Coordinator supports the Department of Service Excellence at the Dunn Behavioral Sciences Center, with a focus on compliance, patient rights, and patient advocacy. This role serves as a resource for compliance matters and works collaboratively with patients, employees, internal departments, and external agencies, including legal, regulatory, compliance, and patient rights partners.

Key responsibilities include reviewing and addressing compliance and patient rights concerns, assisting with investigations of potential noncompliance, maintaining accurate compliance documentation, monitoring regulatory requirements, coordinating required training, reviewing and addressing grievances, and supporting compliance reporting and initiatives. The coordinator also helps develop policies, procedures, educational materials, workflows, and other resources that promote awareness and adherence to applicable laws, regulations, and university policies.

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you’ll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Summary:

Supports the university's Institutional Compliance program to ensure adherence to relevant laws, regulations, and university policies. Assists in prevention, detection, and correction of noncompliance; also, promotes and assists monitoring compliance activities, preparing reports, and coordinating compliance-related initiatives.

Position Key Accountabilities:

1.Develops, tracks, and coordinates mandatory compliance training programs to ensure that all UTHealth employees are knowledgeable of and comply with applicable federal and state laws and regulations as well as university policies.
2.Creates, organizes, and maintains up-to-date records and documentation of compliance activities, files, and findings. This includes helping to maintain compliance-related databases and files; ensuring accuracy, privacy, and data integrity.
3.Intakes, investigates, and reports on allegations of noncompliance received by the UTHealth Office of Institutional Compliance.
4.Stays informed about changes in laws, regulations, and industry standards that may impact the UTHealth Institutional Compliance program. Monitors relevant statutes, regulations, and rules that impact compliance initiatives and brings them to the attention of the Chief Compliance Officer.
5.Collaborates and supports enterprise risk management and other internal, regulatory teams and offices in their identification, tracking, and monitoring of risks. This includes for development of annual risk work plans or other related projects and activities.
6.Collaborates to track and analyze compliance metrics and prepare regular reports.
7.Provides assistance to UTHealth employees about the UTHealth Institutional Compliance program. This includes responding to compliance inquiries from internal stakeholders and assists in addressing compliance-related issues.
8.Supports developing and delivering compliance communication materials to enhance employee awareness and understanding of compliance obligations. This includes working within Institutional Compliance webpages, developing or reviewing/revising compliance standards; procedures; and policies, and assistance with managing compliance-related documentation such as business processes; workflows; job aids; FAQs; and other process-related documentation or training materials.
9.Participates in compliance-related projects and initiatives, working closely with team members to achieve project goals.
10.Performs other duties as assigned.

Certification/Skills:

Effective communication and analytical skills.
Ability to work collaboratively with cross-functional teams.
Strength with analyzing data in Excel is a plus.
Strong administrative skills, productive, above-average typing speed and capability with electronic systems, software¿such as Microsoft applications and data.
Keen eye for accuracy.

Minimum Education:

Bachelor's degree required. Advanced degree preferred (JD, MBA, MPA)

Minimum Experience:

Three (3) years of related experience; preferably in compliance, legal or audit; OR No experience with an Advanced degree preferably JD, MBA, or MPA.

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4.

Residency Requirement:

Employees must permanently reside and work in the State of Texas.