Compliance Coordinator

Who we are:

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

Your role at Samsonite:

As a wholesale vendor compliance coordinator, you will be responsible for the inbound and outbound flow of deduction documentation, researching of vendor deductions, and supporting the team with all business functions and projects.

Managing the Vendor Deduction Claim Flow Process

• Handles all inbound and outbound documentation from Accounts Receivable including:

• Checking documents into Docuware, allocating to the appropriate owner for research, maintaining a report that details pending claims by owner, and processing claims outbound back to A/R

Research of Vendor Deductions

• Works directly with the Compliance Manager to provide research support including:

• Pulling POD from carrier sites, and accessing shipping documents through SAP, Docuware or filing systems

• Responsible for the claim research and reporting of assigned customer account listing

• Partner with multiple Internal and External departments to assist in pulling data that will validate deductions

• Utilize vendor portals to search for claim information and process disputes

Assist with Identifying Business Channel Process Changes

• Assist the Manager with pulling customer expectations from routing guides that will lead the team to develop solutions that can be presented for process enhancements

• Report customer specific trends related to the deduction research

Routing Guide Maintenance

• Maintain the central routing guide location with all updated guides and communications from the customers.

• Communicate daily updates to customer expectations and routing guides to the appropriate internal and external business partners.

Support

• Support internal/external departments’ compliance needs when Manager is unavailable

• Assist with additional clerical support when requested by management by pulling necessary reports or documents i.e., audits

Why you'll love working here:

• Our employees matter. As a people-focused business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
• Vibrant culture. We are committed to a diverse and rich culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers us to bring our authentic selves and unique differences to work every day.
• Socially responsible. We want to minimize our products' impact on the environment and help create positive journeys worldwide. We do this by creating the best products using the most sustainable and innovative materials, methods, and models.

What we value:

At Samsonite, we do more than create the bags that move with our consumer, we inspire and celebrate the moments that move them. We believe we have a responsibility to the world in how we operate, the products we sell, the communities where we live and work, and how we treat the people we employ. We're as diverse as travel itself, and like travel, your journey with Samsonite presents the opportunity to be a part of something bigger and explore your passions. This is why we offer various paths for professionals and celebrate the knowledge and skills they bring to our team. We are committed to a respectful workplace that allows our team members to bring their best selves to the workplace daily.

Samsonite is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.