Compliance Coordinator

Position: Compliance Coordinator

About the Role

CBD College is seeking a Compliance Coordinator to join our Compliance team. This remote position requires residence in the Greater Los Angeles area and occasional attendance at our Los Angeles campus, as needed.

The position focuses on policy development and maintenance, internal compliance audits, complaint resolution support, and regulatory research. The Compliance Coordinator helps ensure that institutional policies, publications, records, and departmental practices align with applicable regulatory and accreditation requirements.

This position serves as an individual contributor, working closely with institutional stakeholders to identify compliance gaps, document findings, and track corrective actions. Accreditation-related responsibilities are primarily limited to auditing compliance with applicable standards, reviewing supporting documentation, and tracking corrective actions.

Key Responsibilities

Policy Development and Maintenance

• Assist with drafting, reviewing, and updating institutional policies and procedures under the direction of Compliance leadership.
• Review catalogs, student handbooks, consumer disclosures, and other institutional publications for accuracy, consistency, and alignment with applicable requirements.
• Coordinate policy reviews with departmental stakeholders and track revisions, approvals, implementation, and scheduled review dates.
• Maintain organized policy records, including current versions, revision histories, and supporting documentation.
• Help departments translate approved policies into clear procedures and consistent operational practices.

Internal Compliance Auditing

• Conduct scheduled and targeted internal audits of departmental practices, student records, institutional publications, disclosures, and supporting documentation.
• Assess whether institutional practices align with approved policies, regulatory requirements, and applicable accreditation standards.
• Document audit findings and prepare clear summaries identifying compliance gaps and recommended corrective actions for leadership review.
• Coordinate with departmental stakeholders to track corrective actions, maintain supporting evidence, and verify completion.
• Audit compliance databases and tracking systems for accuracy, completeness, and timely updates.
• Assist with developing audit checklists, review tools, and monitoring schedules.

Complaint Resolution Support

• Assist Compliance leadership with reviewing, documenting, and responding to student complaints and complaints submitted through external agencies.
• Gather and organize relevant records, including syllabi, catalogs, enrollment agreements, transcripts, disciplinary records, and correspondence.
• Prepare factual timelines, case summaries, and draft response materials for leadership review and approval.
• Maintain complaint tracking records, monitor response deadlines, and follow up on outstanding documentation and assigned actions.
• Assist with tracking resolution steps and verifying completion of any resulting corrective actions.
• Identify recurring complaint themes and potential policy or procedural improvements.
• Handle sensitive information with discretion and maintain appropriate confidentiality.

Regulatory Research and Compliance Support

• Research applicable federal and state requirements, agency guidance, and accreditation standards.
• Prepare concise summaries explaining relevant requirements, potential institutional impacts, and recommended follow-up actions.
• Assist with monitoring regulatory developments and identifying policies, publications, or practices that may require updates.
• Support compliance training by preparing materials, coordinating sessions, and tracking participation.
• Maintain compliance calendars, research files, and supporting documentation.
• Provide limited accreditation-related assistance, primarily through internal audits, documentation reviews, and corrective action tracking.
• Perform other compliance-related administrative duties and special projects as assigned.

Required Qualifications

• At least two years of experience in higher education, compliance, policy administration, internal auditing, quality assurance, or academic operations.
• Strong written, verbal, and interpersonal communication skills, including experience drafting or reviewing policies, procedures, or formal correspondence.
• Ability to research, interpret, and summarize complex regulatory requirements and accreditation standards.
• Strong attention to detail and the ability to review records, identify inconsistencies, and document findings clearly.
• Ability to manage competing priorities, maintain organized records, and meet deadlines.
• Demonstrated discretion when handling confidential or sensitive information.
• Self-directed and reliable, with the ability to work independently in a remote environment and collaborate across departments.
• Proficiency in Microsoft Office, Google Workspace, and institutional databases or tracking systems.
• Residence in the Greater Los Angeles area and availability to attend CBD College’s Los Angeles campus occasionally, as needed.

Preferred Qualifications

• Bachelor’s degree in a relevant discipline or an equivalent combination of education and professional experience.
• Experience developing and maintaining institutional policies and reviewing catalogs, enrollment agreements, handbooks, or consumer disclosures.
• Experience conducting internal audits and tracking corrective actions.
• Experience supporting student complaint reviews or preparing responses to regulatory agencies or accreditors.
• Familiarity with postsecondary regulatory requirements, including Title IV, state authorization, and consumer disclosures.
• Familiarity with institutional or programmatic accreditation standards, including ABHES, ACOTE, CAAHEP, CAPTE, or JRCERT.
• Understanding of how academic departments, the registrar’s office, financial aid, student services, and other institutional functions contribute to compliance.
• Experience with compliance management software, institutional databases, or Salesforce.

Work Environment

• Remote position; candidates must reside in the Greater Los Angeles area.
• Occasional attendance at CBD College’s Los Angeles campus is required for meetings, internal audits, training, or other compliance activities, as needed.

Job Type: Full-Time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: Hybrid remote in Los Angeles, CA 90010