Compliance Manager

• We are seeking a collaborative, detail-oriented compliance professional to strengthen our Compliance program through oversight of medical records operations and external audit coordination
• Reporting to the Director of Compliance, the Compliance Manager will lead day-to-day medical records activities, oversee vendor and team performance, and manage external audits from intake through findings and remediation closure
• This role will partner closely with Legal, Privacy, Clinical, Financial Operations, Partnerships, and other business stakeholders to ensure regulatory requirements are translated into practical, sustainable processes
• The ideal candidate is analytical, solutions-oriented, and experienced in healthcare compliance, privacy, records management, and audit oversight

Benefits

• The ability to work remotely from any location in the US
• Two company-wide shut-down weeks a year for self-care
• Access to 401(k) personal retirement plan
• Medical, dental, and vision employer insurance plans
• Paid parental leave to support you and your family
• Employee Assistance Programs (EAP) through our insurance
• The equipment you need for your home office
• Pay and benefits that aren’t geo-locked- Strong and concise communication skills, verbally and in writing
• Bachelor’s degree in healthcare administration, health information management, compliance, or a related field
• Experience collaborating with business and other key stakeholders (i.e. Legal) on compliance concerns and risks
• 3+ years of demonstrated experience interpreting regulatory, contractual, and operational requirements and translating them into practical processes
• 3+ years of related professional experience in managing or coordinating external audits, regulatory reviews, or similar oversight activities AND 5+ years of related professional experience in healthcare privacy, medical records, release-of-information processes, or health information management
• Master’s Degree and/or Juris Doctor or equivalent advanced training in healthcare law
• 2+ years of experience in telehealth, privacy, and/or behavioral health compliance
• Experience working with third-party medical records fulfillment vendors
• Familiarity with Salesforce, Zendesk, electronic health record systems, and healthcare practice management platforms
• Compliance, privacy, audit, or health information management certification
• Experience overseeing operational workflows, vendors, staff, or cross-functional projects
• We encourage all interested applicants to apply, even those who may not meet every preferred requirement