Compliance Manager

Compliance & Regulatory Oversight

• Monitor compliance with requirements established by NYC Public Schools/DOE, DYCD, DOHMH, SACC, funders, and other applicable regulatory bodies.
• Track requirements related to staffing, staff qualifications, attendance, supervision ratios, safety, training, reporting, licensing, and documentation.
• Maintain compliance calendars, trackers, checklists, certifications, and regulatory records.
• Monitor changes in applicable requirements and communicate updates to appropriate staff.
• Maintain organized, accurate, and audit-ready compliance files.

Human Resources & Employee Compliance

• Partner with Human Resources to ensure staff meet required qualifications and compliance standards prior to program placement.
• Track required background checks, fingerprinting, clearances, medical documentation where applicable, certifications, and mandated trainings.
• Monitor expiration dates, renewals, and outstanding employee compliance requirements.
• Support compliance reviews during onboarding, transfers, promotions, and program assignments.
• Maintain confidentiality of personnel, medical, regulatory, and investigative information.

Audits, Licensing & Corrective Action

• Coordinate preparation for audits, licensing reviews, monitoring visits, funder reviews, and regulatory inspections.
• Conduct internal compliance reviews and identify deficiencies before external monitoring.
• Maintain records of findings, corrective action plans, responses, and supporting documentation.
• Track corrective actions through completion and escalate unresolved or high-risk findings.
• Support preparation of formal responses to regulatory or contractual findings.

Program Site Compliance

• Conduct routine compliance monitoring visits at RTS program locations.
• Review required documentation, health and safety practices, staffing requirements, emergency preparedness, required postings, and other applicable standards.
• Provide written findings and recommended corrective actions following site reviews.
• Work with program leadership to improve ongoing compliance and inspection readiness.
• Escalate significant or repeated compliance concerns to the Senior Director of Human Resources and appropriate leadership.

Systems, Policies & Process Improvement

• Maintain compliance-related tracking systems and organizational documentation processes.
• Support use of government and partner systems, including applicable DYCD and DOE platforms.
• Develop dashboards and reports to monitor compliance status, trends, deadlines, and risks.
• Assist with development and updating of compliance-related policies, SOPs, forms, checklists, and internal controls.
• Identify gaps in workflows and recommend practical improvements.

Training & Technical Assistance

• Develop and facilitate compliance training for staff and leadership.
• Coordinate mandated training requirements and maintain completion records.
• Create guides, checklists, SOPs, and reference tools to support consistent implementation.
• Provide technical assistance to staff regarding compliance, documentation, incident reporting, and regulatory expectations.

Risk Management & Cross-Functional Collaboration

• Identify operational, personnel, safety, and regulatory risks and escalate concerns appropriately.
• Monitor trends involving incidents, missed deadlines, documentation deficiencies, and recurring findings.
• Recommend preventive and corrective actions to strengthen organizational compliance.
• Collaborate with Human Resources, Program Leadership, Operations, Finance, and Executive Leadership.
• Serve as a compliance resource to Program Directors and other site-based leadership.
• Promote a culture of accountability, youth safety, ethical practice, and continuous improvement.

Other Duties

• Perform additional duties as assigned by the Senior Director of Human Resources in support of organizational priorities and program quality.
• Education: Bachelor’s degree in Public Administration, Human Resources, Business Administration, Nonprofit Management, Education, Youth Development, Social Work, or a related field required; Master’s degree preferred.
• Experience: Minimum of 3–5 years of relevant experience in compliance, youth development, nonprofit administration, education, human resources, government-funded programs, or quality assurance.
• Experience within a youth-serving nonprofit, after-school program, community-based organization, or regulated human-services environment strongly preferred.
• Familiarity with NYC youth-serving systems such as DYCD, NYC Public Schools/DOE, DOHMH, SACC, or similar government requirements preferred.
• Experience supporting audits, monitoring visits, licensing reviews, or regulatory inspections preferred.
• Strong organizational, analytical, written, verbal, and problem-solving skills.
• Ability to manage multiple deadlines while maintaining accuracy and attention to detail.
• Proficiency with Microsoft Office Suite, Google Workspace, and compliance/data tracking systems.