Compliance Manager

Job Title: Compliance Manager

Classification: Exempt (not eligible for overtime)

Location: Bronx, NY

Summary/Objective:
Dolphin Property Services (Dolphin) is a rapidly expanding and dynamic property management firm focused on multifamily residential properties, dedicated to providing exceptional customer service and building communities. With our recent growth, and ongoing expansion plans, we are seeking a Compliance Manager for an affordable housing property in Bronx, NY.

The Compliance Manager will be primarily responsible for overseeing the recertification and leasing process, ensuring its timeliness, and verifying that all move-in files adhere to compliance standards set by federal, state and city programs such as, but not limited to, Project Based Section 8, 236, Low Income Housing Tax Credits (LIHTC), and/or Mitchell-Lama, and other state tax credits. In addition, the Compliance Manager will conduct onsite training and oversee preparing for any federal, state and city agency audits that may occur. The Compliance Manager will work from the on-site management office(s) in the Tremont area of the Bronx and will report to the Director of Compliance and Vice President of Compliance & Leasing.

Essential function/Responsibilities: duties include but are not limited to the following:

• Supervise and guide onsite recertification specialists/property managers
• Review all recertifications including interim and initial
• Annual audit assistance
• Approval of all move-ins for assigned sites
• Maintaining the recertification tracker to ensure timely completion of all assigned certifications
• Running of scheduled Annual Recertification report and development of plan of action with site team on proactively organizing and completing certifications
• Running of all EIV reporting including annual, 90-day, and ETS
• Ensure LIHTC increases, utility allowances, OCAF are filed timely and correct data is being used throughout assigned portfolio
• Double check billing to ensure there are no discrepancies and any applicable increases have been noticed appropriately and implemented in Yardi
• Meet with site manager ad recertification specialist periodically to discuss property needs and develop strategic team approach in achieving compliance goals of no terminations for the assigned site
• Oversee the processing of all Section-8 lease renewals using Yardi software, ensuring timely submission and accuracy of all documentation to respective Section-8 agencies.
• Lead and direct the work of Compliance Specialists to meet all compliance needs, including recertifications and lease renewals.
• Manage a personal portfolio of units, handling recertifications and other compliance-related duties.
• Ensure compliance with all Public Housing Authority's (PHA) regulatory and leasing requirements for Section 8 Project Based Voucher (PBV) properties.
• Ensure proper leases are signed by residents and submitted online to the PHA in a timely manner.
• Maintain property vacancy list and manage the PHA-provided applicant waiting list.
• Prequalify income and screen applicant referrals for unit vacancies.
• Track and maintain all transfer inquiries and collaborate with PHA on processing requests.
• Handle the collection of rent payments and security deposits, assisting residents with annual and interim recertification requests to PHA.
• Assist at other properties, as needed, as requested by the Director of Compliance based on needs or special project

Requirements:

• Minimum 2 years’ experience in the field of Property Management, including experience with Section 8
• Previous supervisory experience, a plus
• Familiarity with affordable housing
• Experience managing maintenance staff, a plus.
• Understanding of annual certification
• Proficiency with Microsoft Office Suite, particularly Word, Excel, and Outlook
• Yardi software experience a plus
• Experience working with unions is a plus.
• High School diploma OR GED; Some college, preferred
• Preferred certifications: LIHTC (Low-Income Housing Tax Credit) and TaCC (Tax Credit Compliance).
• Extensive experience with Yardi software and managing Section-8 compliance.
• Proven ability to lead and manage teams in a fast-paced environment.
• Strong organizational, communication, and interpersonal skills.

Benefits Overview:

We are committed to supporting the well-being, growth, and financial security of our employees. Our comprehensive benefits package includes:

• Medical Insurance – Full premium paid by the company for the employee only coverage. Coverage begins on the first day of the month following your hire date.
• Dental and Vision Insurance – Affordable coverage options for preventive and ongoing care.
• Employee Assistance Program (EAP) – Confidential support services to assist with personal and professional challenges.
• FinFit – Financial wellness resources to support smart financial planning and management.
• 401(k) Retirement Plan – Includes both Traditional and Roth options, with employer matching up to 4%.
• Company-Paid Life Insurance – Providing financial protection for you and your loved ones.
• Annual Performance-Based Bonus – Recognizing and rewarding individual and company achievements.
• Paid Time Off (PTO) – Accrual begins immediately, starting at 120 hours per year, prorated based on hire date.
• Paid Sick Leave – 56 hours annually to support your health and wellness.
• Paid Holidays – 12 company-observed holidays each year.
• Volunteer Day – One paid day annually to support community involvement.
• Tuition Reimbursement – Financial assistance for job-related education and professional development.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Experience:

• LIHTC (Low-Income Housing Tax Credit): 3 years (Required)
• Section 8: 3 years (Required)

Ability to Commute:

• Bronx, NY 10473 (Required)

Ability to Relocate:

• Bronx, NY 10473: Relocate before starting work (Required)

Work Location: In person