Compliance Manager

About The Role We’re looking for a passionate and detail-driven leader to join our Facilities Department at Butlin’s Skegness Resort, where maintaining compliance isn’t just a task—it’s a fundamental priority.

As our Helpdesk & Compliance Manager, you’ll lead a dedicated team responsible for coordinating all maintenance and repair work across the resort. You’ll work closely with the Facilities Head of Department, senior resort managers, and other department leaders to ensure that technical jobs are not only completed efficiently but always meet our rigorous compliance standards.

In this fast-paced, high-energy environment, you’ll oversee the use of our in-house systems to manage both planned preventative maintenance and reactive tasks. Your role will be central to ensuring the resort remains fully compliant with Health & Safety regulations, Butlin’s internal policies, and all relevant legislation. You’ll be the key point of contact for contractors, leading meetings and briefings, and following through on action plans to guarantee that every job aligns with our compliance framework.

You’ll bring a sharp eye for detail and a commitment to driving consistent standards across all areas of the resort, always with the guest experience in mind. Your leadership will extend to recruiting, training, and developing your team, ensuring they are equipped and motivated to uphold our standards. Regular one-to-one meetings and personal development plans will be part of your approach to fostering a culture of accountability and growth

This role demands someone who leads by example, inspires others, and understands that compliance is not just about ticking boxes—it’s about creating a safe, efficient, and exceptional environment for both guests and team members. No two days will be the same, and you’ll need to thrive on thinking quickly, adapting to challenges, and keeping our resort running smoothly.

Our resort operates year-round, and this role covers 40 hours per week across five days, with shifts available between 8am and 10pm. Flexibility is essential to meet the dynamic needs of the resort and ensure compliance is upheld at every turn.

Department Facilities Employment Type Permanent - Full Time Location Skegness Workplace type Onsite Reporting To Ron Gregory

This Role's Hiring Manager: Kirbee Yarnold

View Kirbee's Profile

Key Responsibilities

We’re seeking a passionate and experienced leader from a detail-oriented environment such as maintenance, construction, or facilities management. You’ll need to demonstrate strong planning and prioritisation skills, along with the confidence to communicate effectively and engage with teams across all levels of the organisation. A curious mindset is essential, as is the willingness to challenge existing processes and drive continuous improvement.

You’ll bring a proactive attitude and a high level of self-motivation, with the ability to solve problems independently while also working collaboratively within a team. While your technical skills and experience are valuable, we place equal importance on your mindset, approach, and attitude—these are what truly set exceptional leaders apart.

A genuine passion for leading and developing others is key. You’ll be committed to supporting your team through regular one-to-one conversations and coaching, helping them grow and succeed in their roles.

Above all, you’ll be driven by the desire to deliver outstanding experiences to our guests. Every interaction matters, and you’ll constantly seek ways to enhance and elevate the guest journey wherever possible.

About Butlin's Did you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture.

As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in!

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Our Hiring Process

Stage 8: DBS Check

Stage 9: Hired

Stage 1: Applied

Stage 2: Review

Stage 3: Phone Interview

Stage 4: Hiring Manager Review

Stage 5: Stage One Interview

Stage 6: Stage Two Interview

Stage 7: It's Decision Time!

Stage 9: Hired

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