Compliance Officer

About Pluxee

Pluxee is a global leader in Employee Benefits and Engagement, operating in 28 countries. We help companies attract, engage, and retain talent through a wide range of solutions across Meal & Food, Well-being, Lifestyle, Reward & Recognition, and Public Benefits.

With over 5,600 engaged employees, 500,000+ clients, 37M+ consumers, and 1.7M+ merchants, we operate in a highly interconnected B2B2C ecosystem. With more than 45 years of experience, Pluxee is committed to making a positive impact on communities, enhancing workplace well-being, and protecting the planet.

💡 Your Mission

Pluxee is issuing payment means across the world, especially in Europe through IMAGOR, a licensed E-money and Payment Services institution regulated in Belgium. In this context, we are looking for a Compliance and Internal Control Officer to provide support to Pluxee's countries in the launch and deployment of their Payment projects, in particular the projects involving the issuance of electronic money and provision of payment services.

The Compliance Officer will report directly to the Chief Compliance Officer & Chief Risk Officer of IMAGOR and shall act as a trusted and responsive business partner, providing key advice and pragmatic solutions as well as contributing to arbitration decisions in relation with important and strategic business matters.

🔧 Key Responsibilities

Supporting compliance with applicable laws:

• Identify the applicable regulations applicable to payment programs and perform a continuous regulatory monitoring
• Participate in implementing the requirements by drafting and updating internal policies and creating internal awareness
• Ensure compliance with anti-money laundering (AML) laws and regulation. This includes:
• Leading the implementation of internal AML/CFT procedures and policies, supporting the countries on their implementation and ensuring that they are well applied
• Managing the administration of the centralized AML screening tool and AML scoring tool
• Managing investigations in regulatory and compliance issues and contributing to the responses to requests for information from regulatory bodies when necessary
• Third level investigation in case of atypical/suspicious operations
• Report, warn, give recommendations on the progress in implementing the procedures and controls, on compliance issues and on regulatory evolutions
• Contribute to the organization of trainings within the activity to enhance awareness on compliance programs
• Support Pluxee entities on the compliance with local AML/CFT regulatory framework when dealing with payment regulations

Internal control and risk management of Pluxee-owned electronic money institution:

• Contribute to the update and communication of the policies
• Evaluate the risks and their importance according to Pluxee’s risk assessment process
• Contribute to the implementation and deployment of the internal control framework and annual campaigns according to Pluxee’s methodology
• Perform second-level controls and consolidate the results in reporting tool
• Help determine and follow-up action plans based on the deficiencies found in relation with each entity involved
• Contribute to the preparation of periodic reports for the National Bank of Belgium
• Monitor and follow-up the implementation of the applicable internal control framework by the distributors of Pluxee owned electronic money institution

🎯 What We’re Looking For

• Fluency in English & French
• University degree in Legal affairs, Finance or Business (BAC 5+)
• Experience in a Compliance department of a main international group, preferably in a financial institution. (Certified Compliance Officer would be a plus)
• Strong expertise in internal control & payment services regulations
• Excellent skills in negotiation, drafting, legal analysis and problem resolution
• Business acumen, good understanding of financial, commercial and legal constraints in Payment Operations business
• Strong customer service orientation and strong business ethics
• Autonomy, pragmatism, rigor, ability to prioritize
• Team player, strong interpersonal/diplomacy communication skills to interact with people at all levels of the Pluxee organization
• Ability to work in an international environment

☀️ Why join Pluxee?

Make an impact – Help shape the future of employee benefits and improve millions of lives

Great culture – Join a diverse, fast-paced, and collaborative environment

Be yourself – Work in an inclusive company that values diversity and growth

🌍 Our commitment to inclusion.

Pluxee is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. We welcome applications regardless of race, ethnicity, colour, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, pregnancy, veteran status or any other characteristic protected by applicable law.

If you require any reasonable accommodation during the recruitment process, please let us know. We are committed to providing an accessible and inclusive experience for all candidates.