Compliance Program Manager

Who you are

• Bachelor’s degree in a related field with robust experience managing corporate ethics and compliance programs
• Strong project management and analytical skills, with a proven track record of successfully overseeing complex, cross-functional initiatives and operationalizing compliance frameworks
• Excellent written and oral communication skills, including the ability to translate complex regulatory requirements into practical, easily understood guidance for the business
• Highly organized, proactive, and capable of working autonomously to drive program deliverables while maintaining excellent attention to detail
• Demonstrated experience in designing, implementing, and monitoring compliance policies, conflict of interest programs, and global training rollouts

What the job involves

• The Compliance team is focused on ensuring regulatory compliance as well as compliance with our Code of Conduct and Company Policies
• As a Compliance Program Manager, you will serve as a subject matter expert responsible for the end-to-end management of critical compliance pillars
• Your expertise will ensure that our global operations remain ethical, compliant with international and external regulations
• Please note: This is a 12m FTC role
• Lead the periodic review, enhancement, and localized rollout of global compliance policies and procedures to ensure alignment with evolving business needs and regulatory landscapes
• Monitor and manage the compliance group email to ensure continuous and seamless communication
• Review and provide operational guidance on generic compliance advice requests from across the business
• Centrally manage compliance activities and maintain program trackers, utilizing this data to prepare and deliver periodic compliance reports for senior leadership
• Raise awareness of Ethics & Compliance policies and standards amongst existing employees and lead the onboarding processes for new employees
• Manage the global Training & Awareness (T&A) calendar, ensuring all mandatory compliance training modules and communications are appropriately and timely developed and implemented across the organization
• Raise awareness of Ethics & Compliance policies and standards, including the Code of Conduct, Conflicts of Interest, Gift & Entertainment policies etc. amongst existing employees and lead the onboarding processes for new employees
• Ensure relevant compliance policies are updated/refreshed from time to time. Deploy suitable training for at-risk populations on compliance policies and requirements
• Implement a compliance declaration process and tools/forms for new joiners and existing employees. Actively review and manage these declarations in line with company policies
• Develop and enforce a robust compliance framework to ensure relevant controls are in place to comply with regional safety, labelling, and certification standards (e.g., CE, UKCA, or INFORM Act) across a multi-jurisdictional marketplace
• Collaborate with business and legal teams to define restricted-item policies and automated gatekeeping/blocking mechanisms for high-risk product groups
• Support the wider compliance team with other compliance initiatives across related compliance areas from time to time
• Provide timely and relevant information and feedback to the wider Compliance team and respective business functions to plug process gaps or internal control defects

Benefits

• FARFETCH Equity plan and annual discretionary bonus
• Flexible benefits - Private Medical Insurance, Dental Insurance, Gym Memberships, Pension scheme and more
• Critical Illness Insurance and Life Assurance
• Access to Unmind: an independent and completely confidential digital mental health platform
• Flexible working environment and more!
• FARFETCH Equity plan and annual discretionary bonus
• Medical, dental, vision, with flexible spending account
• 401K plus company match, PTO and volunteer days
• Wellness, and cell phone reimbursement
• Health insurance for the whole family, flexible working environment and well-being support and tools
• Extra days off, sabbatical program and days for you to give back for the community
• Training opportunities and free access to Udemy
• Flexible benefits program
• FARFETCH Equity plan