Computer Lab Assistant

Job Description – Lab Technician (Computer Lab & IT Support)

Position: Lab Technician

Department: IT / Computer Lab

Reporting To: IT Manager / Lab In-Charge

Job Purpose

To ensure the smooth functioning and maintenance of computer labs and provide basic IT support to students, faculty, and staff.

Key Responsibilities

• Manage day-to-day operations of the computer lab and ensure all systems are functional.
• Install, configure, and troubleshoot computers, software, printers, projectors, and other IT equipment.
• Provide first-level IT support for hardware, software, LAN/Wi-Fi, and peripheral-related issues.
• Maintain records of IT assets, equipment, repairs, and inventory.
• Support faculty and students during practical classes, examinations, and academic activities.
• Coordinate with the IT team/vendors for unresolved technical issues.
• Ensure compliance with IT security and University policies.

Qualification & Experience

• Diploma/Bachelor’s degree in Computer Science, IT, or a related field .
• 1–3 years of experience in computer lab management or IT support preferred.
• Freshers with relevant technical skills may also be considered.

Key Skills

Hardware & Software Troubleshooting | Basic Networking | Windows | MS Office | IT Asset Management | User Support | Problem Solving | Communication