Computer Operator cum Office Assistant

Core Responsibilities

• System Monitoring: Watching system consoles for error messages, tracking performance metrics, and managing automated workflows or nightly updates.
• Data & Backup Management: Executing scheduled batch processing jobs and coordinating data backups to prevent information loss.
• Troubleshooting: Identifying system malfunctions, resolving hardware/software conflicts, and escalating severe errors to network administrators or senior developers.
• Hardware Maintenance: Setting up peripheral hardware components (like printers and storage units), loading media, and conducting preventative maintenance.
• User Support: Answering phone calls or digital tickets to assist internal employees or external clients with technical difficulties.
• Logging & Documentation: Maintaining detailed incident logs of machine downtime, error resolutions, and operational shifts.

Essential Skills & Qualifications

• Technical Knowledge: Proficiency with modern operating systems (Windows, Linux/Unix), networking protocols, and enterprise software.
• Problem-Solving: Strong analytical capabilities to quickly deduce why a system has stopped or failed under pressure.
• Shift Flexibility: Willingness to work irregular hours, including overnight, weekend, or holiday shifts, as most operations require 24/7 coverage.
• Education: A diploma, certification, or bachelor's degree in computer science or information technology is preferred. (Though practical experience and technical training are heavily valued).

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person