Computer Operator (Fresh IT Degree graduates may apply)

Job Responsibilities

• Proper execution of daily jobs, instructions as stated in the daily job sheets and DC Job Request form or other tasks under the supervision of Shift Leader
• Be aware of Data Center’s (DC) commitment to service availability to end-users.
• Proper execution of daily jobs, instructions as stated in the daily job sheets and DC Job Request form
• Perform report distribution according to Report Distribution assigned in the system
• As directed by Shift Leader, raise incident logs immediately and communicate via the prescribed escalation list. Follow through with the respective support team for timely resolution of production incidents.
• Perform command center monitoring and escalation such as Sitescope, Solarwind etc
• Maintain overall cleanliness of DC
• Punctuality in attendance to avoid impacting shift operations
• To handle any other duties as assigned by the SE or Head of DC from times to times Job Requirements • Degree in Information Technology or its equivalent
• Fresh Degree graduates may apply
• The need to work within the DC scope to support the shift operations
• Good communication skills to relate to the respective team on incident handling and follow through process.
• Familiarity with Bank’s policies and procedures.
• Shift Operations knowledge.
• Regulatory requirements in relation to data transmission as defined in the shift operations
• IT Governance.
• Exposed to various operating systems, eg. OS400, HP-UX, SUN Solaris, Windows series.
• 1 year experience as Operator in DC shift operations
• Good judgment and prompt problem solving.