Computer Programmer

Research and troubleshoot problems with existing processes and software to develop problem resolution. Must be able to multitask in a large capacity. Also be able to provide assistance as needed to support any and all IT functions.

JOB REQUIREMENTS:

Requires basic knowledge of EDI transactions and terminology

Requires basic knowledge of XML and C language

Five or more years of computer skills, including but not limited to database experience.

Good customer support skills and very detailed.

Modern ERP systems (Sage, SAP, Oracle, Epicor, etc.), as well as broad knowledge of various software and accessibility features and tools

DUTIES:

• Research and troubleshoot problems with existing processes and software and report findings to higher level management and/or customer.
• Write detailed work instructions, give clear direction, work with programmers or vendors to develop problem resolution
• Test a wide variety of scenarios when new process or transactions are created
• Participate in additional training when needed and be willing to increase their education if necessary
• Perform elementary programming tasks to troubleshoot issues
• Read and determine when an error exists in EDI code and provide a resolution
• Systems Administration including deploying/admin of: VMware and Hyper-V, 2012 R2 servers, Exchange/O-365, Anti-Virus, SCCM admin, Active Directory and Group Policy, DNS. SQL, SharePoint, and E-Commerce.
• Networking including: DHCP, TCP/IP, Cisco layer 3 switching and routing, wireless APs (autonomous & controller based), Cisco routers, VO/IP, V-Lans, network trouble shooting and cabling.
• Security: VPNs, ACLs, firewall basics. Help provide path to achieving and maintaining required Department of Defense Cybersecurity Maturity Model Certification (CMMC) level or above.
• Ability to train and educate employees where necessary on standard company required programs.
• Team and customer service-oriented
• Desktop: installation & administration, troubleshooting, setup and repair. Maintain copiers, printers, fax server, etc.
• Backups: Ensure all databases are backed up locally, offsite, and/or in a cloud. Also, ensure any program code (including any modifications/enhancements) to existing ERP, EDI, and manufacturing software are backed up.
• Building Security: Work with third party vendors and IOB owned systems to help keep building secure and fire alarms working properly to help employees feel safe at work.
• Researches, analyzes, troubleshoots and resolves telecommunications related problems

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)