Computer Support Specialist III

Tribalco is actively seeking an experienced and highly motivated Computer Support Specialist III to join our team in Austin, TX supporting the U.S. Army’s Transformation and Training Command (T2COM). In this position, the successful candidate will provide Service Desk functions as described below.

Key Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.

• Configure authorized end user and network devices, to include computers, printers, laptops, scanners, and other hardware.
• Configure bulk authorized end user and network devices, to include computers, printers, laptops, scanners, and other hardware
• Provide local touch labor services, to include installation, troubleshooting, and software updates; security updates; vendor patches (service packs, service releases), etc., when electronic application means do not exist
• Provide local touch labor services, to include installation, troubleshooting, and repair
• Other duties as assigned

Desired Skills

• Ability to organize, prioritize and meet deadlines
• Capable of conveying complex information in a simplistic manner
• Strong critical thinking and problem- solving skills
• Strong self-starter requiring minimal supervision
• Able to take proactive measures to prevent problems rather than reactive by nature
• Strong verbal and written communication to effectively express concepts, plans, and proposals
• Must be a U.S. Citizen

Required Qualifications

• Associate’s Degree in Computer Science, Information Technology, or related discipline (preferred)
• 3+ years of experience as a computer technician providing desktop support.
• Must possess and maintain an IA/IT Level I baseline certification (IAT I) IAW AR 25-2 and DoDI 8500.01/DoDI 8510.01–based processes, as well as an IAT II certification IAW DoD 8570.01-M.
• Security + CE

Clearance

• This position requires an active SECRET DoD clearance

Compensation

• Compensation is competitive and is commensurate with experience.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
• Tribalco is an equal opportunity employer.

About Our Company:

Tribalco is a global systems integrator providing C5ISR and tactical survival, rescue, and safety systems to military, federal civilian, and commercial customers around the world. Since 2004, Tribalco has delivered and supported innovative technologies that protect our nation from evolving cyber threats and improve the safety and survivability of our armed forces and critical infrastructure.

Tribalco is a CMMI® Level 3 appraised organization and ISO 9001:2015 certified enterprise. As a named NSA CSfC Trusted Integrator, Tribalco is at the forefront of technology advancement in engineering and deploying NSA compliant solutions that enable customers to securely access and share classified data across commercial networks, often in extremely challenging environments.

Tribalco is headquartered in Maryland and maintains offices, warehouse operations, and points of presence in Florida, Nevada, South Korea, Germany, the Middle East, and Africa. For additional information, please visit tribalco.com.