Computer Technician

Quantum supports organizations across corporate and EDU markets with high-quality refurbished enterprise hardware, comprehensive device lifecycle management, and secure ITAD solutions. Our mission is to extend the life of technology, protect budgets, and deliver dependable performance every day.

Summary

The Technician is responsible for testing, configuring, troubleshooting, and repairing laptops and other electronic equipment as required, and performing inventory control including Approved Certified Data Destruction (CDD). They may also be responsible for wiping/destroying hard drives as per Client specs and SOW requirements, cleaning electronics to be shipped, auditing electronics, and also palletizing electronic equipment (PCs, laptops, printers, removable disks, monitors etc.)

Key Responsibilities

• Perform data sanitization and factory resets
• Serialization (assigning serial numbers, asset tagging) of IT assets
• Test, analyze, diagnose, and repair all existing and incoming laptops, printers, and other electronic devices parts/components to ensure products are fully functional.
• Change RAM (install physical component)
• Change out hardware for the devices (physical component)
• Install new memory upgrades
• Inspect parts ensuring quality compliance
• Lifting and moving up to 20 lbs. regularly
• Diagnose and troubleshoot product faults, and adjust, replace, or repair
• Install, remove operating systems on devices
• Evaluate the operation of electronic components using the software provided
• Cleaning electronics for e-Comm shipments

Qualifications

• Preference is a computer programming diploma or degree (or something IT/electronic focused).
• Experience with laptops, desktops, and iPads/tablets
• Attention to detail and ability to work under pressure
• Ability to work independently and manage time effectively
• Experience in repairing wireless products from cosmetic changes, screens, batteries, internal components, software, flashing and unlocking
• Experience performing troubleshooting, diagnostics, repair and testing on various mobile products, including Android, iPhones, and iPads
• Strong technical background in electronics
• Flexible, fast learner with the ability to multitask

Quantum is an equal opportunity employer. We promote excellence through diversity and encourage all qualified persons to apply. We thank you for your interest; however, only those selected for an interview will be contacted.

Quantum is committed to providing is also accommodations for people with disabilities. If you require accommodation, we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.

Automated technologies, such as artificial intelligence, may be incorporated into our recruitment process. This includes, but is not limited to, AI-driven screening and assessment methods.

Quantum offers a unique insight into the E-waste industry, with its fast-paced and ever-changing environment! To learn more about us, visit: www.quantumlifecycle.com

Pay: $18.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Vision insurance

Work Location: In person