Computer Technician II

The following is intended to describe the general nature and level of work being performed. This list of duties is illustrative only, and is not a comprehensive listing of all the functions and responsibilities performed.

Position Summary:
The Computer Technician II is responsible for, but not limited to, the installation, troubleshooting, repair, and support of campus computer systems and associated hardware and software; pulling and terminating wiring for voice, data, and video; documenting workloads and procedures; and providing prompt, courteous technical support to the campus community. This position reports to the IT Supervisor.

Duties and Responsibilities:

• Installs, tests, repairs, upgrades, implements, and documents new and existing hardware and software at an advanced level.
• Installs, troubleshoots, and relocates network and telecommunications equipment.
• Documents workloads and activities.
• Writes status reports and technical documentation.
• Assists users with the operation of equipment.
• Assists with user training.
• Maintains and enforces effective security measures.
• Maintains a working knowledge of computer-related technologies.
• Adheres to industry standards and ensures quality assurance in all assigned projects.
• Maintains a safe working environment.
• Provides support to various user offices to ensure data integrity and proper system use.
• Troubleshoots reported hardware issues.
• Recommends appropriate equipment and supplies.
• Performs preventive maintenance.
• Assists the Technician III and other IT staff as needed.
• Performs other duties as assigned.

Requirements:Minimum Job Requirements:

• Associate's degree or an equivalent combination of education and/or related experience.

Knowledge, Skills and Abilities:

• Ability to read, write, and perform basic math at a level appropriate to the position.
• Ability to read and understand moderately complex plans, drawings, schematics, operation and repair manuals, and cable layout sheets.
• Basic knowledge of computer hardware and software.

Working Conditions:

• This position requires a combination of office-and field-based work across campus environments.
• Duties involve frequent standing, walking, bending, kneeling, and reaching while installing, repairing, and maintaining computer and telecommunications equipment.
• The employee must be able to lift and carry equipment weighing approximately 25-50 pounds.
• Work may require climbing ladders, working under desks, and accessing confined or hard-to-reach spaces.
• The role involves extended periods of computer use, including viewing monitors and using standard input devices.
• The employee may be exposed to low-voltage electrical components, dust, and varying temperatures when working in server rooms, wiring closets, or other mechanical spaces.
• Adherence to safety protocols and the proper use of tools and equipment are required.

Please apply at https://www.roswell.enmu.edu/human-resources/

Pay: $15.00 - $20.43 per hour

Expected hours: 40.0 per week

People with a criminal record are encouraged to apply

Work Location: In person