Computing Specialist II/IT Support Specialist

Description

The Boulder County District Attorney is seeking to hire a 0.5 FTE Computing Specialist II. Computing Specialist II is the journey level classification in the Computing Specialist series. The Computing Specialist II performs a variety of complex technical duties in the design, installation, and management of countywide personal computers (PCs), software applications, operating systems, telephone support, and network environment. The primary duty of this position includes supporting end users and the exercise of discretion and independent judgment with respect to matters of significance. The position requires 2 ½ days in office per week; there will be no remote work component of this position.

The 20th Judicial District Attorney is an elected state official, whose office prosecutes adult and juvenile criminal charges.

This is a part-time, benefited position with the 20th Judicial District Attorney’s Office -Boulder County. Work hours will be 20 hours a week Monday through Friday, as well as periodic weekend or evening duties. This position will work out of the Boulder office.

Under FLSA guidelines, this position is exempt.

Boulder County requires its employees to reside in the state of Colorado as of the first day of work.

Salary Range: $35,214-$50,695

Hiring Range: $35,214-$40,000

Examples of Duties

Examples of Duties

• Analyzes computer needs across the District Attorney’s Office and makes recommendations regarding appropriate hardware and software.

• Installs desktop hardware and software, including operating system, applications, peripherals and networking equipment and updates and enhances existing systems to better accommodate work requirements.

• Provides technical information and support to users requesting assistance and researches related technology, when needed.

• Ensures system patching; including security updates and patching to maintain a secure computing environment.

• Provides routine training to individual employees regarding the use of specific software or hardware.

• Configures, maintains, and inventories hardware resources.

• Reviews new software to determine its compatibility with existing software and systems.

• Diagnoses and resolves software and hardware problems.

• Organizes and prepares technical documentation for complex software products, hardware, components and tools.

• Interfaces with the Boulder County Information Technology Department in software and hardware upgrades and implementation of new software and hardware products.

• Manages calls and service requests per departmental goals with exceptional customer service.

• Maintains documentation related to all tasks.

• Performs related work, as required

• May be reassigned in case of emergency situation.

Required Qualifications

PLEASE NOTE: When submitting your application be sure to include all relevant education and experience, as applications are screened based on the qualifications listed in this position announcement. Applications that do not appear to meet minimum qualifications, as outlined below, will not be considered. Resumes are not accepted in lieu of completed applications; however, a resume should be attached to the application.

Please attach a cover letter and resume, but you must still complete your application and supplemental questions with as much detail as possible as those will be used for initial screening.

EDUCATION & EXPERIENCE:

Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of 4 years of combined education and experience.

BACKGROUND CHECK & FINGERPRINTING:

• A job offer is contingent on passing a criminal background investigation with fingerprinting.

DRIVER'S LICENSE:

Applicants must have a valid driver's license (a Colorado driver’s license is required within 90 days of employment).

Supplemental Information

KNOWLEDGE, SKILLS, & ABILITIES:

• Thorough knowledgeable of Microsoft operating systems, utilities and system tools/resources.
• Thorough knowledge of Office 365, SharePoint, Microsoft Teams, and hardware management.
• Thorough knowledge of supported hardware and software systems. Ability to troubleshoot and solve a variety of technical problems.
• Ability to communicate procedures of a technical nature to non-technical personnel both orally and in written form.
• Ability to perform a variety of project tasks requiring good communications skills and ability to multi-task.
• Ability to work with and have strong communication with management, other employees, other departments, agencies, vendors, and the public to meet the Office’s information technology needs.

As well as offering competitive pay and a caring work environment, Boulder County offers employees an array of benefits. For all FTE and Term employees, we provide:

Outstanding options of comprehensive health plans that include vision and dental coverage.

• .
• Additional Benefits include
  • Family-forming benefits- infertility treatment, adoption and surrogacy reimbursements
  • 12 weeks Paid Caregiver leave
  • Breast feeding friendly-work environment
  • Infants-at-work policy
  • Access to LifeMart and Benefits Hub discount hub, including discounts on childcare centers, event tickets, travel and more!
  • Access to a nationally-recognized wellness program
  • Employee Assistance Program
  • PERA 401k
  • Social Security retirement plans
  • Additional Life and Disability Insurance
  • Critical Illness and Accidental Insurance
  • County-paid tuition assistance
  • Eligible for PSLF- Public Service Loan Forgiveness
  • Free EcoPass
  • Hospital Indemnity
  • ID Theft Protection
  • Pet Insurance
  • 8 Hours of Paid Public Service Leave
• Generous paid time off
  • Holidays
    • New Year's Day
    • Martin Luther King's Birthday January
    • Presidents' Day
    • Memorial Day
    • Juneteenth
    • Independence Day
    • Labor Day
    • Indigenous People's Day
    • General Election Day November (first Tuesday after the first Monday, even years)
    • Veterans' Day
    • Thanksgiving Day November
    • Friday after Thanksgiving*
    • Christmas Eve- ½ day (full day off depends on day of the week)
    • Christmas Day
    • New Year’s Eve- ½ day (full day off depends on day of the week)
  • Vacation**
    • 80-hour bank of vacation at the time of hire
    • Eight hours of vacation per month for the first year of continuous service, then accrue twelve hours of vacation per month after the first year of continuous service.
  • Medical**
    • Eight hours of medical leave for each month employed.
• PERA- The County and all employees pay into both Social Security and PERA
  • Employer contribution to Social Security: 7.65% of salary
  • Employer contribution to PERA (Local Government Division- most county employees: 15.80%

*The District Attorney’s Office observe Francis Xavier Cabrini Day on the first Monday in October and omit the Friday after Thanksgiving

***Vacation and Medical leave are based off of full time FTE accruals.*Part-time FTE/term employees accrue leave based on the percentage of time they work.