Concert Coordinator

A rare opportunity to join the City Winery team as we reimagine the future of live music and hospitality. City Winery to deliver the highest end combined culinary and cultural experience to our customers who are passionate in sharing wine, music, and culinary arts. We are a unique facility, combining a fully functioning winery with intimate concerts, food & wine classes, private events in a variety of configurations, and fine dining. We have created a compelling mix for our sophisticated clientele of foodies, and active cultural patrons—bringing the wine country experience to the middle of a large city.

Position Summary

The Concert Coordinator is responsible for artist hospitality and interactions between the venue and it's artists the day of a show on all needs and serves as a City Winery brand ambassador throughout artist experience. Work with operational and artist management day of show to meet all artist needs prior to their arrival; monitor all needs once on site.

Overview of Responsibilities

• Create a hospitable, welcoming environment for all artists
• Present a clean & presentable green room stocking basic materials and conduct routine maintenance as needed prior to artist arrival
• Handle artist details including settlements at the end of each show with accuracy, discretion, and confidentiality. Ensure that all details are accurate and follow through on payment night of show
• Coordinate artist merchandise set up and settlement
• Assist with management of meet and greets and/or VIP programs night of show
• Handle hospitality needs and artist relationships prior to and during an artist’s stay; arrange any special requests in a timely manner before the artist’s arrival
• Facilitate hospitality needs for an artist, including handing out beverage or meal tickets and/or arranging service personnel to take care of any F&B ordering needs
• Maintain a positive artist experience and exceed artist expectations
• Maintain a well-groomed, polished appearance and navigate venue conditions, including tight spaces, dark room, and loud environment
• Other duties, tasks, projects as per business need

Minimum Qualifications

• Minimum 1 year in the entertainment industry, hospitality background preferred
• Excellent organizational, communication, interpersonal and planning skills
• Quick problem-solving capabilities in fast-paced settings
• Ability to manage multiple projects and deadlines simultaneously
• Must be self-reliant and able to meet tight deadlines
• Experience with event logistics and management
• Proficiency with Microsoft Word and Excel
• Ability to perform physical requirements of position including standing for extended periods of time, kneeling, stooping, using stairs, able to lift loads of up to 50 lbs. Able to work rapidly, especially during peak periods, to ensure that all guests are being serviced properly and necessary operational tasks are being completed in a timely manner
• Ability to work a flexible schedule including days, nights, weekends, and holidays

About Us

Wine, food, and live entertainment collide at City Winery to create a dynamic and incredibly unique workplace. Since 2008, City Winery has been turning heads across the nation with amazing live performances, delectable cuisine, and award winning, locally produced wines. But there's more to us than that we're a haven for community and creativity, a place where the philosophy of hospitality is more than just a buzzword, but a way of life. City Winery, founded by music industry veteran & visionary Michael Dorf, has established itself as a one-of-a-kind brand providing unforgettable experiences for guests. From world class music venues to sustainably produced wines with ratings of 90+ points, City Winery offers a range of topnotch events & experiences.

We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.

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