MoreWell Protection Group
Concierge
2 months ago
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Important information
Contract type:
Permanent, Part time
Salary:
From $41,600 / year
Location:
Palo Alto, CA, USA
Work mode:
Onsite
Published on:
18 August 2026
What they need
Concierge
MoreWell Protection Group
Where Character, Competence, and Credibility Converge
Job Overview
MoreWell Protection Group is seeking professional, service‑oriented Concierge Team Members to support evening operations across our client sites. As the first point of contact for guests, employees, and visitors, you will provide exceptional customer service, maintain a welcoming environment, and support access control and safety procedures.
This role blends hospitality, communication, and light security awareness. You’ll assist with visitor management, answer inquiries, coordinate with security personnel when needed, and ensure a smooth, professional experience for everyone entering the facility.
Open Shifts & Hiring Needs (URGENT — Hiring Immediately)
We are urgently hiring two Concierge professionals for our evening schedule:
Position 1 — Sunday through Tuesday
6:00 PM to 2:30 AM
Position 2 — Wednesday through Saturday
6:00 PM to 2:30 AM
Orientation & Start Date
- Paid Orientation: Monday, August 25, 2026
- Official Start Date: September 1, 2026
We are filling these roles immediately, and candidates must be available for the paid orientation session.
Key Duties
- Greet and assist visitors, employees, and clients with professionalism and warmth.
- Manage visitor check‑ins, badges, and access control procedures.
- Provide directions, answer questions, and support general customer service needs.
- Monitor lobby activity and maintain a clean, organized, and welcoming front‑desk environment.
- Coordinate with security personnel when issues arise or additional support is needed.
- Document visitor logs, incidents, and relevant observations with accuracy.
- Support client requests, building procedures, and service expectations.
- Uphold MoreWell’s standards of professionalism, communication, and customer care.
Required Skills & Qualifications
- Strong customer service background — hospitality, front desk, administrative support, or concierge experience preferred.
- Excellent communication skills with a calm, professional demeanor.
- Ability to multitask while maintaining attention to detail.
- Comfortable using visitor management systems, communication tools, and basic computer applications.
- Reliable, punctual, and able to work independently during evening hours.
- Experience in security, access control, or facility operations is a plus but not required.
Why Work for MoreWell Protection Group?
MoreWell Protection Group is committed to creating a supportive, people‑first workplace where employees feel valued, respected, and empowered.
Employee Benefits & Culture
- On-Demand Pay — Access your earnings when you need them.
- Paid Time Off (PTO) — Rest and recharge.
- Paid Sick Leave — Your health comes first.
- Bereavement Leave — Compassionate support during difficult times.
- Volunteer Paid Day — Give back to your community with a paid day of service.
- Employee Emergency Fund — Financial assistance during unexpected hardships.
- Customer Service–Oriented Culture — Work with great clients who value professionalism and communication.
- Teamwork & Support — A collaborative environment where everyone has each other’s back.
- Growth Opportunities — Advance your skills in hospitality, client relations, and facility operations.
Learn more about our mission, values, and services at morewellgroup.com.
Join Our Team
If you’re motivated, detail‑oriented, and passionate about delivering exceptional service, we want to hear from you. These positions are urgent hires, and we look forward to welcoming you at our August 25 paid orientation and launching your career with us on September 1.
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Dispatching: 1 year (Required)
Shift availability:
- Day Shift (Preferred)
- Overnight Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
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