Concierge

Job Responsibilities

• Welcome and assist visitors, residents, tenants and guests in a professional and courteous manner.
• Serve as the first point of contact for visitors entering the property and provide assistance with general enquiries.
• Provide information on building facilities, directions, access, services and other property-related matters.
• Assist visitors with registration, visitor passes and other building access procedures.
• Attend to enquiries and requests from residents, tenants and guests, and coordinate with the relevant property management team when required.
• Liaise with security, cleaning and maintenance teams to ensure visitors' and occupants' requests are attended to accordingly.
• Monitor the general appearance of the lobby and common areas and report any issues to the property management team.
• Assist with property events, activities and other building management matters when required.
• Maintain proper records, logbooks and daily reports related to concierge operations.
• Ensure a welcoming, safe and professional environment for all visitors and occupants.
• Perform other duties as assigned by the Property Management team.

Job Requirements

• Minimum SPM / Diploma or equivalent.
• Experience in concierge, receptionist, customer service, hospitality or property management is an advantage.
• Candidates with basic receptionist or customer service experience are encouraged to apply.
• Presentable, well-groomed and professional appearance.
• Good communication and interpersonal skills, especially when dealing with visitors, residents, tenants and external parties.
• Able to communicate well in Bahasa Malaysia and English.
• Friendly, approachable and service-oriented personality.
• Able to handle enquiries and requests professionally.
• Basic computer and administrative skills.
• Willing to work on shift basis, including weekends and public holidays, where required.

Pay: RM2,000.00 - RM2,800.00 per month

Work Location: In person