Concierge

Job Title: Concierge

We are seeking multiple professional and customer-focused Concierges to join our team at a residential property in Vancouver and Surrey. We have openings for weekday and weekend shifts, including morning, afternoon, and night shifts.

The Concierge will serve as the first point of contact for residents, guests, and visitors while ensuring a welcoming, secure, and well-managed environment. The property consists of eight towers, so candidates must be comfortable with regular walking throughout the property.

The ideal candidates will have excellent communication skills, strong customer service abilities, and the ability to handle multiple responsibilities while maintaining professionalism and discretion. Previous experience in residential buildings, strata properties, or hospitality is considered an asset.

Key Responsibilities

• Greet residents, guests, and visitors in a professional and friendly manner.
• Monitor and control building access while following security protocols.
• Assist residents with inquiries, service requests, and general information.
• Coordinate deliveries, packages, and visitor access.
• Monitor security cameras and report unusual or suspicious activity.
• Maintain accurate daily logs, incident reports, and building records.
• Assist with move-ins, move-outs, and vendor access.
• Communicate effectively with residents, property management, and team members.
• Enforce building policies while maintaining a high level of customer service.
• Conduct regular walks and inspections throughout the eight-tower property.
• Respond to emergencies or incidents according to building procedures.

Qualifications

• Previous experience in concierge, customer service, or security is preferred.
• Strong communication and interpersonal skills.
• Excellent customer service and problem-solving abilities.
• Ability to remain calm and professional in challenging situations.
• Professional appearance and demeanor.
• Basic computer skills and the ability to maintain digital logs.
• Ability to work weekday or weekend shifts, including mornings, afternoons, and nights.
• Physically comfortable with regular walking throughout a large residential property.
• Reliable, punctual, and flexible with scheduling.
• Multilingual skills are considered an asset.

Job Type: Part-time

Pay: $18.25-$19.25 per hour

Benefits:

• Company events
• Flexible schedule
• On-site parking

Application question(s):

• Please Submit your availability

Work Location: In person