Concierge

OYESPA is an Aveda lifestyle salon and spa, and is the premiere wellness retreat and day spa location for Inver Grove Heights, MN. Aveda is the leading high-performance, plant-based hair and skin care brand, trusted by millions of guests and thousands of artists and salons around the world. This is a part-time or full-time position which offers ongoing education and excellent employee benefits as well as a wonderful, tenured team of passionate and talented artists. Visit our website at: https://oyespa.com/.

We are seeking extra ordinary Guest Services member (Concierge) who can engage with our amazing guests and provide services that exceed customer expectations. Our ideal candidate is attentive, motivated, and hard-working. Training will be provided in all aspects to help you be successful:

· Provide professional, friendly and engaging service in accordance with OYESPA’s service standards

· Welcoming guests, answering phones and booking appointments

· Making tea, coffee, smoothies and food for guests and staff

· Assisting managers and service staff to improve guest experience or in-store tasks like laundry, organizing retail or service areas/rooms, laundry, dusting or cleaning surfaces, cleaning doors and windows.

· Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management;

· Clean and disinfect public areas; and

· Any and all other work as required to complete the primary purpose of the position.

Qualifications:

• At least 18, must be able to commute to the job independently or have reliable transportation
• High School Diploma or GED
• 1-2 years’ experience working in hospitality and guest services
• Passionate to serve guests with outgoing and pleasing personality to engage
• Actively participates in advanced training or ongoing education to improve guest services
• Experience in administrative or operational and computer skills

All OYESPA team members receive the following benefits:

• Team member discounts for products & services
• Industry-leading education and advanced Training
• Benefits for professional growth and development
• Medical, Dental, and Vision Plan
• 401(k) Retirement Plan
• Flexible Spending Account Dependent (day) Care Account
• Other great benefits
• Competitive Compensation Structure

Job Types: Part-time, Full-time

Pay: $13.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Education:

• High school or equivalent (Preferred)

Experience:

• Guest services: 1 year (Preferred)
• Hospitality: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person